King & McGaw Reviews

Name: King & McGaw
Address: New Road, Newhaven, West Sussex
Rating: 4.88

4.9 Rating 6,010 Reviews

99 %

of reviewers recommend King & McGaw

4.9

Based on 6,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01273 511 942

Email:

web@kingandmcgaw.com

Location:

New Road,
Newhaven
West Sussex
BN9 0EX

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King & McGaw 5 star review on 31st May 2026

610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of pictures and brilliant service”

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Posted 8 years ago

“Excellent service. Very pleased with the picture. Very professionally packed. I will definitely use King and McGaw again.”

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Posted 8 years ago

“Excellent quality picture and frame, very swift despatch and really brilliant customer service. Very happy and highly recommend.”

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Posted 8 years ago

“Picture arrived damaged. Looks like some one has trod on it. The staples holding the perspex were all bent and the frame was dented. I'm a very busy man so have no time to mess about returning items. Won't be back for more.”

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Posted 8 years ago

Dear Chris, Thank you for your order & feedback. We are sorry to hear you have received a damaged order, we are currently looking into how that occurred. I have just emailed you directly regarding arranging a replacement order. Apologies for all disappointment caused. Kind Regards, Jane

Posted 8 years ago

“Thank you King & McGaw. Great service, ordered and arrived super fast. The birthday girl is going to love the print.”

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Posted 8 years ago

“After receiving our well packaged picture via the couriers, we hung it in our chosen position and now admire every time we use the room. Many Thanks.”

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Posted 8 years ago

“Product was excellent quality delivered on schedule and exactly as described on the website. Well done all concerned.”

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Posted 8 years ago

“Excellent choice of art, fast delivery and great service”

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Posted 8 years ago

“Top quality framing, prompt and efficient service and pictures that I haven't been able to source anywhere else. I will definitely purchase more in the future.”

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Posted 8 years ago

“I placed a fairly substantial order and I am delighted with the pictures. All are as I had hoped and far better framed than other sites I have used. I have no hesitation. In recommending King & McGaw”

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Posted 8 years ago

“So let's first touch on the actual print and frame. Amazing! The quality and packaging is super good, and it looks great in my living room. I was so happy when it finally arrived. It's just such a shame, because before this beautiful end result, was a nightmare for me.. The biggest pain is that they use UPS for their delivery. UPS "attempted" to deliver twice to my door, ignoring concierge, or my requests to drop to a neighbour as I said I won't be in (which was confirmed there end on the system). I was on hold for 30 mins on the phone trying to arrange this... Twice!! To be told they would drop it to a neighbour/concierge (as requested)! All requests were ignored by their drivers (very typical), so they took it back to a HQ very far from my apartment, saying it would be another week to resend due to easter break. I ended up spending £40 in taxi fares to pick up from the depot. The whole experience with UPS was so painful, so I don't think I can use this company again, unless they made an exemption for a different courier. The £7.99 delivery charge still stuck, and K&McG nor UPS refunded the delivery charges, both saying I needed to settle with either party shunning the blame. Nothing was done to make up for this unexpected expense. Shame to lose a potential long term customer over £7.99! All about the principal though. Great product though if you get lucky with UPS.”

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Posted 8 years ago

Dear Bradley, Thank you for your order & feedback. We are pleased to hear you're happy with the quality of your order. We are sorry to hear of your UPS delivery experience. I have just emailed you directly regarding the shipping refund. Kind Regards, Jane

Posted 8 years ago

“Superb quick and packaging”

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Posted 8 years ago

“Very accessible website and prompt delivery service.”

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Posted 8 years ago

“Great quality prints, well packaged.”

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Posted 8 years ago

“The purchasing process was very easy and customer care responded promptly to my request for delivery on a specific day. The two large prints arrived very securely packaged and on the day I specified. They are both beautifully framed with great colour, and look stunning on my walls. I will be purchasing more prints in future.”

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Posted 8 years ago

“Great choice of artwork at reasonable prices!”

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Posted 8 years ago

“Excellent prints, colours are perfect, quality perfect.”

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Posted 8 years ago

“Arrived very quickly and was wrapped very well. Brought for an anniversary gift for my parents who were delighted.”

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Posted 8 years ago

“The website is easy to use, the delivery time was quick, the packaging was huge and the product was just what I wanted and expected, brilliant. Now if you can find me another print by Georges Lepape, Vogue cover Nov, 19th 1919 I could be buying another! Thank you.”

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Posted 8 years ago

“Perfect service.”

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Posted 8 years ago

King & McGaw is rated 4.9 based on 6,010 reviews