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King & McGaw Reviews

4.9 Rating 6,019 Reviews
99 %
of reviewers recommend King & McGaw
4.9
Based on 6,019 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read King & McGaw Reviews
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Phone:

01273 511 942

Email:

web@kingandmcgaw.com

Location:

New Road,
Newhaven
West Sussex
BN9 0EX

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“prints are really great only problem was UPS delivery but would highly recommend king & McGraw the art work and frames are fantastic and there service was great as soon as I get new house I'll order more”
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Posted 8 years ago
“Lots of artwork available which is easy to order and arrives on time with excellent packaging!”
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Posted 8 years ago
“Print came very quickly and was packaged to a high standard.”
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Posted 8 years ago
“Excellent quality. Arrived promptly. Would highly recommend.”
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Posted 8 years ago
“Love the print! Amazing selection, will be getting more.”
King & McGaw 5 star review on 18th April 2018
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Posted 8 years ago
“lots of choices & great pics”
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Posted 8 years ago
“Really love my print , very good quality , postage reasonable and prompt dispatch”
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Posted 8 years ago
“I was pleased with the wide choice of prints and sizes available. The ordering process was straight forward and the prints arrived promptly, packaged in a very strong protective cardboard tube. I was delighted with the quality of the prints which are now framed and adorn my dining room wall.”
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Posted 8 years ago
“The quality of the pictures, packing and service was excellent. Very pleased and would highly recommend.”
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Posted 8 years ago
“Great range of pictures and brilliant service”
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Posted 8 years ago
“Excellent service. Very pleased with the picture. Very professionally packed. I will definitely use King and McGaw again.”
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Posted 8 years ago
“Excellent quality picture and frame, very swift despatch and really brilliant customer service. Very happy and highly recommend.”
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Posted 8 years ago
“Picture arrived damaged. Looks like some one has trod on it. The staples holding the perspex were all bent and the frame was dented. I'm a very busy man so have no time to mess about returning items. Won't be back for more.”
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Posted 8 years ago
Dear Chris, Thank you for your order & feedback. We are sorry to hear you have received a damaged order, we are currently looking into how that occurred. I have just emailed you directly regarding arranging a replacement order. Apologies for all disappointment caused. Kind Regards, Jane
Posted 8 years ago
“Thank you King & McGaw. Great service, ordered and arrived super fast. The birthday girl is going to love the print.”
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Posted 8 years ago
“After receiving our well packaged picture via the couriers, we hung it in our chosen position and now admire every time we use the room. Many Thanks.”
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Posted 8 years ago
“Product was excellent quality delivered on schedule and exactly as described on the website. Well done all concerned.”
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Posted 8 years ago
“Excellent choice of art, fast delivery and great service”
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Posted 8 years ago
“Top quality framing, prompt and efficient service and pictures that I haven't been able to source anywhere else. I will definitely purchase more in the future.”
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Posted 8 years ago
“I placed a fairly substantial order and I am delighted with the pictures. All are as I had hoped and far better framed than other sites I have used. I have no hesitation. In recommending King & McGaw”
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Posted 8 years ago
“So let's first touch on the actual print and frame. Amazing! The quality and packaging is super good, and it looks great in my living room. I was so happy when it finally arrived. It's just such a shame, because before this beautiful end result, was a nightmare for me.. The biggest pain is that they use UPS for their delivery. UPS "attempted" to deliver twice to my door, ignoring concierge, or my requests to drop to a neighbour as I said I won't be in (which was confirmed there end on the system). I was on hold for 30 mins on the phone trying to arrange this... Twice!! To be told they would drop it to a neighbour/concierge (as requested)! All requests were ignored by their drivers (very typical), so they took it back to a HQ very far from my apartment, saying it would be another week to resend due to easter break. I ended up spending £40 in taxi fares to pick up from the depot. The whole experience with UPS was so painful, so I don't think I can use this company again, unless they made an exemption for a different courier. The £7.99 delivery charge still stuck, and K&McG nor UPS refunded the delivery charges, both saying I needed to settle with either party shunning the blame. Nothing was done to make up for this unexpected expense. Shame to lose a potential long term customer over £7.99! All about the principal though. Great product though if you get lucky with UPS.”
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Posted 8 years ago
Dear Bradley, Thank you for your order & feedback. We are pleased to hear you're happy with the quality of your order. We are sorry to hear of your UPS delivery experience. I have just emailed you directly regarding the shipping refund. Kind Regards, Jane
Posted 8 years ago
King & McGaw is rated 4.9 based on 6,019 reviews