King & McGaw Reviews

Name: King & McGaw
Address: New Road, Newhaven, West Sussex
Rating: 4.88

4.9 Rating 5,988 Reviews

99 %

of reviewers recommend King & McGaw

4.9

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01273 511 942

Email:

web@kingandmcgaw.com

Location:

New Road,
Newhaven
West Sussex
BN9 0EX

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King & McGaw 5 star review on 7th February 2026

595

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Had a small problem with my picture and was resolved very quickly. Went over and above expected service levels!”

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Posted 5 years ago

“Excellent service from a very professional & Friendly company. I had a few queries about my order and they treated me very much like an individual, which impressed me. As for their prints & artwork, amazing range and so tempting to buy more!”

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Posted 5 years ago

“I have nothing to say”

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Posted 5 years ago

“I am so delighted with my print and was impressed with the packaging. Thank you! Must admit I was a little nervous buying the print online but needn't have worried. I would certainly recommend King & McGaw and I have no doubt will use their service again.”

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Posted 5 years ago

“We were so pleased with our picture and the service from King and McGaw was excellent. We were advised when placing the order of the expected delivery date and it arrived one cue despite these tricky times.”

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Posted 5 years ago

“Oh my gosh! These guys ace customer service! I'm seriously impressed. I've ordered the beautiful Fukusa print and was anxiously awaiting the delivery, which took a little longer than advised in the email I've received from King & McGraw right after the purchase. I assumed the pandemic was to be blamed and messaged the customer service, who quickly responded and provided me with a tracking number, meaning I was able to locate the parcel. Unfortunately, it arrived damaged as the postman decided to push the tube through a slightly too tight letter box. I tried ironing the print but as the paper is really high quality and therefore thick it creased beyond my means of perfect repair. I'd actually be happy to frame it as it was but messaged the customer service again for suggestions. To my absolute delight one of the team members, Lauren messaged back promptly saying she will order another copy printed for me and agreed to even send to an alternative address as a precaution. To say I'm delighted with both the print and the service I've received from these guys would be a definite understatement and I seriously can't recommend them enough!”

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Posted 5 years ago

“We ordered three pieces of art which arrived promptly and beautifully and safely packaged. The instructions on how to hang are great and the art has brightened up our kitchen. The website is a delight to browse!!”

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Posted 5 years ago

“A beautiful high quality print in an equally high quality frame! Quick to respond to any email queries I had.”

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Posted 5 years ago

“Great service and a lovely product, thank you!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“My print was delivered on time, no easy feat at the moment I’m sure and also just about the only company selling the sort of stuff I want. Great work”

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Posted 5 years ago

“Wonderful service and packed thoughtfully. I love the print and the frame is beautiful quality. Will be ordering many more.”

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Posted 5 years ago

“High quality print, happy with purchase.”

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Posted 5 years ago

“I buy all my prints from king and McGaw and I’m never disappointed”

King & McGaw 5 star review on 20th May 2020

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Posted 5 years ago

“Very helpful over the phone with advice in choosing prints and getting it to us as quickly as possible.”

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Posted 5 years ago

“Fantastic online shopping experience. Had a query and received a quick response. Excellent customer service and product. Highly Recommended”

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Posted 5 years ago

“Well packaged and prompt delivery - competitive price too!”

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Posted 5 years ago

“Love the art work delivered by King & McGaw - high quality prints and frames, with excellent communication from customer service teams. Prompt dispatch too.”

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Posted 5 years ago

“Excellent service and love their products.”

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Posted 5 years ago

“Very good quality product.”

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Posted 5 years ago

King & McGaw is rated 4.9 based on 5,988 reviews