Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 1,167 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 26th August 2025

Anonymous // 01/01/2019

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“No issues, item as expected.”

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“Amazing service and products”

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“Product arrived in time, in good condition and as mentioned in the description. This is exactly the kind of experience that I'm expecting when ordering something online”

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“Excellent service my order was shipped the same day I ordered and delivered the next day. Very happy with my purchase it is very good quality.”

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“Good bag reasonably priced”

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“I still havent received my parcel :( my daughters birthday is wednesday.”

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“The hooga playpen is brilliant delivery was fast highly recommend .”

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“Not yet our together the items that we have bought for the baby but the customer service was brilliant. Items arrived quickly and when I rang with a query it was addressed expeditiously. I would recommend and will be shopping here again.”

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“Product arrived on time and of good quality”

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“Faultless first time order, (even an unexpected freebie) came quicker than expected, will definitely shop here again.”

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“Good”

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“Good timely delivery. Product ordered was a gift and the recipient is very pleased with the quality! Thank you 😊”

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“Product as described, fair price and delivery speedy .kept informed and update from purchase to delivery ,would use this company again”

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“Friendly service”

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“After receiving the kitchen I was sent the same piece twice so after phone calls emails I was sent tte right piece which was a different colour to the original kitchen now putting it together the 2 mains doors dont even fit a mile out of fitting the microwave door doesnt even fit so many things wrong with this would never order again from this company very disappointing so many scratches over the wood”

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“Happy with our play kitchen from Small Smart. There were some delays with delivering it due to the delivery company but when I rang Small Smart and asked they were very helpful.”