Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 1,191 Reviews

94 %

of reviewers recommend Small Smart

4.7

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 26th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product and great delivery”

Helpful Report

Hi Vicky, Thank you for your lovely rating! We’re thrilled you’re happy with the product and the delivery. Kind regards, Team Small Smart

“Love it! Excited for my baby to wear to the nursery Delivery was made on time”

Helpful Report

Hi Salma, Thank you for your lovely rating! We're thrilled you're happy with the product and that the delivery was on time. Enjoy the nursery moments with your baby. Kind regards, Team Small Smart

“Excellent service, prompt delivery.”

Helpful Report

Hi there, Thank you for your lovely rating! We’re happy to hear that you were happy with the service and prompt delivery. Kind regards, Team Small Smart

“Absolutely amazing customer service Fast delivery Woukd use again”

Helpful Report

Hi Paula, Thank you for your lovely rating! We’re thrilled you had amazing customer service and fast delivery. We’d be happy to welcome you back. Kind regards, Team Small Smart

“I made a mistake with the delivery address when ordering online, and finding their number easily on their website, I spoke to a lovely person who was willing to alter it with no hesitation. I was thoroughly impressed with this sort of customer care.”

Helpful Report

Hi Barbara, Thank you for your lovely rating! It's good to hear that you were impressed with our customer care and we are always here to help out customer out. Kind regards, Team Small Smart

“Product arrived at the speed of light! Exactly as expected - I was very lucky to have found it as it seems to have been discontinued”

Helpful Report

Hi Laura, Thank you for your lovely rating! We’re thrilled you’re happy with the product and that it arrived so quickly. Kind regards, Team Small Smart

“Excellent service and good prices”

Helpful Report

Hi Jane, Thank you for your lovely rating! We’re thrilled you’re happy with the service and good prices. Kind regards, Team Small Smart

“Came damaged (pictures already sent on email) but you offered to send replacement parts, however already built for daughters birthday so utensils sent as good will gesture, which was appreciated. Customer service kindly dealt with any issues. Good service, thank you.”

Helpful Report

Hi Russell, Thank you for your kind words. We're glad our team could assist with replacement parts and that the goodwill gesture with utensils was appreciated. If you need anything else, please let us know. Kind regards, Team Small Smart

“The service and goods are good. I can't comment on the actual products ordered as these were gifts that were posted straight to my niece for our new great niece who is only weeks old. However, my niece is delighted with the gifts.”

Helpful Report

Hi there, Thank you for your lovely rating! We’re glad to hear the gifts arrived and that your niece is delighted with them. Kind regards, Team Small Smart

“Had an issue with delivery, but the company sorted it for me.”

Helpful Report

Hi there, Thank you for your five-star rating! We’re glad the issue with delivery was sorted for you and that you’re happy with the service. Kind regards, Team Small Smart

“This a lovely balance bike. It’s sturdy and great looking. My grandson loved it.”

Helpful Report

Hi Gail, Thank you for your lovely rating! We're thrilled your grandson loves the balance bike, and that you find it sturdy and great looking. Kind regards, Team Small Smart

“A fantastic purchase. My 11 month old Grandson loved it !”

Helpful Report

Hi Babs, Thank you for your lovely rating! We’re thrilled you’re happy with the product and that your 11 month old grandson loved it. Kind regards, Team Small Smart

“Love the kitchen ordered for gramdchildren. Its very well made and they love playing with it.”

Helpful Report

Hi Julie, Thank you for your lovely rating! We're glad you’re happy with the kitchen and that your grandchildren love playing with it. Kind regards, Team Small Smart

“Excellent products , brought the activity mat for my baby granddaughter . Was really impressed with the quality . It everything on for sensory in the early months . The music was lovely and made her chuckle . She is 2 months old . Highly recommend and had it in your Black Friday sale . So had money off it too . Would certainly buy other baby activities off you going forward . Unfortunately couldn’t take a picture because it’s not at my home .”

Helpful Report

Hi there, Thank you for your lovely rating! We’re thrilled you’re happy with the product and the quality, and that the music brought smiles. Great to hear it fits nicely for sensory moments in the early months, and that the Black Friday savings helped. We’d love to welcome you back for more baby activities in the future. Kind regards, Team Small Smart

“Efficient service, good product”

Helpful Report

Hi Carol, Thank you for your lovely rating! We’re thrilled you’re happy with the efficient service and good product. Kind regards, Team Small Smart

“Bought this for my little Granddaughters for Christmas, so as yet I’ve not opened it.”

Helpful Report

Hi Linda, Thank you for your lovely rating! We’re thrilled you’ve chosen our products for your little Granddaughter’s Christmas. We hope she loves it when you open it and that it brings joy to the celebrations. Kind regards, Team Small Smart

“Delivery was on point. I ordered a present for my nephew and had it sent straight to my sister’s house. Only i had forgotten that she was going on holiday the day after the possible delivery date. Oops. It came on the date it said it would and that gives you 5 stars in my opinion.”

Helpful Report

Hi Shanika, Thank you for your lovely rating! We’re thrilled the delivery was on point and that the gift arrived as planned. We appreciate your kind words. Kind regards, Team Small Smart

“Lovely design, kid loves it. Only thing is the thin pole at the back doesn't provide much in regards to security. But otherwise I recommend”

Helpful Report

Hi there, Thank you for your lovely rating! We’re glad your kid loves it and that you’re happy with the design. We’ve noted your comment about the thin back pole and will keep it in mind for future improvements. If you’d like, we’re happy to share safety tips or discuss alternatives. Kind regards, Team Small Smart

“Excellent product at a great saving price and receiving the best customer service from Small Smart. Thank you”

Helpful Report

Hi there, Thank you for your lovely rating! It's good to hear that you’re happy with the product and that you received great customer service from Small Smart. Kind regards, Team Small Smart

“Really lovely products, packaged well and delivered on time”

Helpful Report

Hi Joanna, Thank you for your lovely rating! We’re delighted that you’re enjoying the products and that they arrived on time. Kind regards, Team Small Smart

Small Smart is rated 4.7 based on 1,191 reviews