Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

Write Your review

Tell us how Small Smart made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase with this company. Great service, well packaged, super quick delivery”

Helpful Report

“Unfortunately I have not received the item from Small Smart that I am being asked to review so at present I cannot review the item and am very disappointed with the customer service.”

Helpful Report

“Really great selection of things. Definitely my go to site for packed lunch cleverness!!!”

Helpful Report

“Delighted to find this online shop. Excellent service and communication. Got exactly what I needed and will definitely use them again.”

Helpful Report

“Product was easy to assemble and really good quality. Just as seen online”

Helpful Report

“Great quality, wide enough to use as a comfort blanket, my son loves it! Thank you.”

Helpful Report

“All good with the item; but the delivery was a bit exasperating, the Royal Mail left at number 23 instead of n 25;”

Helpful Report

“Very good service - quick delivery, item as advertised- good quality. Will definitely use your Company again.”

Helpful Report

“Excellent products, well made at very reasonable prices. My grandson is thoroughly enjoying his Activity mat 🥰”

Helpful Report

“I can't review as this is a present”

Helpful Report

“Found Small Smart by chance and I'm very happy with the overall service, fast shipping, price, and quality of the products.”

Helpful Report

“Great selection of well-priced quality items. Fast delivery.”

Helpful Report

“The item I bought was a baby play mat/gym for my new grandson to lie on. It is very soft to touch, padded to make it comfortable and has the accessories to entertain and amuse him when he gets older. The moon and stars mat is exactly what I was looking for and Small Smart whom I bought from were amazing. Their range was amazing, the ease of browsing/purchasing was very simple so even I could manage it (I am not very tech savvy). The communication from them was brilliant, kept me informed about the order being processed and posted and included tracking information to the parcel being delivered by courier. I will be purchasing again from Small Smart”

Helpful Report

“Granddaughter loves them very cute”

Helpful Report

“Unhappy. Delivery says 2-3 weeks. 3 weeks passed with no update. Had to chase and was told it would be delivered in 2 weeks time. Ie 5 weeks for delivery. Not even a sorry its running late email.”

Helpful Report

“Very pleased with the little kitchen. It’s a lovely colour and design. Easy and quick to put together! My child loves playing with it. Great price too!”

Helpful Report

“5* seller 5* customer service I highly recommend this company”

Helpful Report

“Excellent service and high quality products”

Helpful Report

“Lovely mobile but unfortunately didn’t fit on the cot that it was bought for🙁”

Helpful Report

“Lovely item! My granddaughter loves it. Super easy to assemble too.”

Helpful Report

Small Smart is rated 4.7 based on 1,111 reviews