Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,148 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good with the item; but the delivery was a bit exasperating, the Royal Mail left at number 23 instead of n 25;”

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“Lovely mobile but unfortunately didn’t fit on the cot that it was bought for🙁”

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“So easy and fast for the delivery”

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“Such a beautiful item but the experience was let down by the packaging - my parcel was ripped when it arrived (possibly the fault of the delivery company) and I had expected my item to be wrapped in tissue and perhaps a card with the retailers name on, as many retailers do with quality items usually bought as gifts. I didn't get any of that, just the soft toy inside a ripped envelope. The item I bought was lovely though.”

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“Ok, item came quickly”

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“Part of the item came damaged but will be sending replacement part. Nice toy kitchen”

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“I was kept very up to date with the delivery schedule and goods arrived within half an hour of scheduled delivery time.”

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“The only thing I didn't like about was the delivery. I wasn't notified the parcel was attempted delivery and therefore was sent to access point. You should improve on that aspect”

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“Great customer service, fast delivery. Thank you x”

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“Started looking at item end of January by first week February item had gone up by £9. Annoying as stated it was a sale item”

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“A trusted company. I guess i got unlucky with one of the items i chose”

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“Quick delivery and great products for toddlers!”

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“That chair is fantastic”

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“A little bit scratch on the right corner of the kitchen wooden table”

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“It was easy to assemble , sturdy for play but unfortunately there were scratch marks and small areas not covered by the paint. All in all 3 year old Grand daughter loves it.”

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“Gorgeous little kitchen x took a couple of hours to put together so a little patience is key x”

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“Bias as the instructions were missing from the box. That aside, after painstakingly working out which screws were for what, driving 4 adults to the brink of hand to hand combat, the result was pretty good. Surprised at how well things actually tightened, the screws aligning with chewy locators so the whole thing is nice and sturdy”

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“The little kitchen looks lovely when built but it does take rather a long time. I find it annoying we are asked to pay so much and still have to construct the thing!! However, my granddaughter loves it. The accessories etc are great.”

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“would recommend, very happy with purchase.”

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“Excellent my granddaughter loves it she plays with it all the time. It is so well made. Thank you”

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Small Smart is rated 4.7 based on 1,148 reviews