Small Smart Reviews

Name: Small Smart
Rating: 4.71

4.7 Rating 1,035 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,035 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

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Small Smart 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only thing I didn't like about was the delivery. I wasn't notified the parcel was attempted delivery and therefore was sent to access point. You should improve on that aspect”

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“Great customer service, fast delivery. Thank you x”

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“Started looking at item end of January by first week February item had gone up by £9. Annoying as stated it was a sale item”

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“A trusted company. I guess i got unlucky with one of the items i chose”

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“Quick delivery and great products for toddlers!”

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“That chair is fantastic”

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“A little bit scratch on the right corner of the kitchen wooden table”

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“It was easy to assemble , sturdy for play but unfortunately there were scratch marks and small areas not covered by the paint. All in all 3 year old Grand daughter loves it.”

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“Gorgeous little kitchen x took a couple of hours to put together so a little patience is key x”

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“Bias as the instructions were missing from the box. That aside, after painstakingly working out which screws were for what, driving 4 adults to the brink of hand to hand combat, the result was pretty good. Surprised at how well things actually tightened, the screws aligning with chewy locators so the whole thing is nice and sturdy”

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“The little kitchen looks lovely when built but it does take rather a long time. I find it annoying we are asked to pay so much and still have to construct the thing!! However, my granddaughter loves it. The accessories etc are great.”

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“would recommend, very happy with purchase.”

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“Excellent my granddaughter loves it she plays with it all the time. It is so well made. Thank you”

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“Purchase and delivery was easy and fast. The assembly was well instructed and straight forward to follow. Overall a good product for my daughter to role play with. If I could change anything it would be to make it slightly bigger in size. I can see my daughter growing out of this very quick.”

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“As a brand I’m very happy with the service I received. I was alittle bit concerned about the delivery but I received really good communications”

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“Fast service. More info needed regarding return policy, although the return EAS processed rather quickly.”

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“whilst the product was pre set out and clearly marked it did take a little longer than we expected to assemble. but it is good once completed”

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“Lovely kitchen, very sturdy and well made. However much, much smaller than expected hence only 4 stars”

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“Fast delivery when thry said. Cannot fault it. Will order from here again.”

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“Brilliant item and very happy with the quality. Only thing was I ordered it with delivery date for following day and was ordered in enough time. But came a day later so had to start weaning my son a day later.”

Helpful Report

Small Smart is rated 4.7 based on 1,035 reviews