“Sandy was very efficient and did the job quickly and explained the parts I couldn't understand. He was very nice to the children too. Thank you again!”
“We had a terrible experience with this outfit, who replaced our front door lock as:
1. They have charged us £213.60 for a lock costing £48 at the supplier's webpage or amazon. Note that this charge was just for the lock as they also charged us £58.80 for installation;
2. The locksmith misled us by claiming that the lock card was available and he just needed extra time to find it due to some mix-up between the multiple lock cards in his possession. After the installation, however, he told us that the lock never had a card.
3. Their office manager refused to listen, apologise or provide refund.
Stay away from these guys. There are plenty of decent and professional locksmiths in London who treat their customers with respect.”
“From the initial call, taken by Ahmet, to the very prompt arrival of Andre, the service was customer focused.
Patient, polite and very personable, this is a wonderful team who supply a fantastic service.
Thank You, I would highly recommend this company and their staff,
Kind Regards,
Liz Dolan”
