“The service was very fast and efficient but I did find very scary that it was so simple and easy to open my door so fast.
But essentially the job was done probably it would be nicer if the locksmith clearly made me read his id badge and his paperwork of authenticity and authority first, but he did a good job, he should of also given some advice on how to make the house more secure.”
“I wrote this email on 26th August and received a response saying That I would get a reply within two working days - I am still waiting!
Dear Sir,
I am writing in regard to the callout yesterday to repair my patio door lock assembly.
When the technician arrived he removed the entire lock assembly and left with it to return to base to get a replacement and give me a quote.
I was extremely surprised as this left me compromised should I not like the quote.
When the quote came in at £250 plus installation I was shocked but accepted as he had taken the old lock away.
When he came to install the new one it was not a direct replacement so he used a grinder on the frame making a mess. It still didn't fit so he said he would fit the gearbox to the old assembly and it fitted fine.
The cost was now £180 still an excessive amount .
I paid the full bill of £322 and said goodbye.
Looking online I found the same part for an average price of £30, quite a difference.
I have already posted a review online but thought it a good idea to write in person so you can help me understand why you are charging so much for parts.
I have no issue with the service fee just the price of the gearbox/lock.
Please feel free to contact me to discuss.”
“Fast service, very friendly and tried very hard to resolve the issue at the lowest possible cost. Hope I won't have to, but if if I do lock myself out again, will use Keys4u again!”
“Not impressed with the service, the job was not completed the locksmith said rhey would come back to finish the job but did not bother, i did not receive a telephone call or any explanation, i called the company 3 days in a riw trying to get someone to come back but i kept being told thd person who came eould give me a call”
I apologise for your negative experience with our Company.
Please email info@allservices4u.co.uk and our Customer Services Team will aim to put it right.
“Outstanding customer service, Lock Smith made us feel very comfortable and relaxed Extremely professional and easy to talk to .
Haim SE25 LONDON LOCKSMITH”
“Fantastic service, even if it was a little pricey because it was the weekend.
The Locksmith was really professional and friendly and it literally took him less than five minutes to sort out problem out.
Highly recommend!!!”
