“If I could give 0 stars, I would but that’s not an option. We called a local number thinking we were supporting local. Today we had the keys to our new home and wanted the locks changing. We got through and were told we have an option with the barrels starting from £20 for the type of doors we specified and labour would be £69 per hour. We opted for the most basic locks at £20. We had 5 locks changed, and the locksmith was with us no more than 40 mins. We thought this was great as the person on the phone mentioned it would be no more than £195.. Our total was £375!!!! We were gobsmacked, so much so we didn’t get chance to tell the locksmith to take the locks out again and we’d find someone else, locally, and just pay him his labour fee!! We couldn’t understand the locksmith all that well with his accent and he said he could only tell us the price at the checkout screen on his phone once we told him how we’d like to pay after he’d fitted the locks. Called the office when he left and they basically called us liars saying they wouldn’t of given prices over the phone!! DO NOT USE THESE LOCKSMITHS!!!!!”
Hi Tom
Thank you for taking the time to leave us a review.
I am glad to see that this has now been resolved with our customer service team. Please let us know if there is anything further we can assist you with.
“Job was carried out efficiently and very quickly, but the cost was extortionate. Each part of the job was costed separately ie labour, replacement barrel etc.Thought we were using a local company as it came up locally but this is not the case.”
Good morning
I am sorry to hear you had an issue with regards to the pricing of the work.
Please email our team at customercare@allservices4u.co.uk and we will look into this for you immediately.
