“I understand it is a Sunday at 6pm but the cost of this service is disgusting. The man arrived and forced the door open with one tool which took less than 10 seconds yet this cost me £75. When it is that simple it should not cost that much. I completely understand the price if it is more complicated and requires more tools or to change locks etc, but to just force it open in 10 seconds yet to charge the full amount is absolutely disgusting. The keys were inside the house and it was just an auto lock door (I recently moved in so did not realise it was auto lock), yet it cost so much money which I think is completely unfair.”
“My room mate broke the metal hinge bracket on the door. Keys for you were very professional, friendly & effective. After I provided details of the door, hinge and the problem, they came round with the parts to fix it.
They were super polite and very careful to get it aligned just right. They also explained what they were doing.
It’s also very difficult to park around my flat, which most tradesmen complain about, but keys4u just found somewhere a few roads away and didn’t mention it until I asked. Very professional team, communicate well on expected arrival time and how the quote is broken down. Would recommend and use again.”
“This company is amazing 🤩
Have used them quite a lot over the last month
Could not get a better deal. On time do their job, friendly, know what they are doing! Great for me!
Really appreciate their work
Plus Alex who changed locks today a man in a million!!! Cheers Alex”
“Quick service, great work, value for money.
Professional, friendly.
I left my keys in the back of the door. 2 minutes after the guy arrived and the door was open.
Thank you”
“Catalina the locksmith was absolutely brilliant. He came on time, identified the problem and fixed it. The French doors on my conservatory had a problem with the lock which couldn’t be opened. I would recommend Catalina and this company to anyone. Thank you so much. Roger Smith Burbage.”
“Quick arrival for a situation where I couldn’t lock my door. Fixed it smoothly and speedily, and reassured me that I didn’t need a new mechanism. Locksmith was patient and kind to my anxious dog. Price exactly as quoted on the phone.”
“Told on the phone that someone would be with me in under 30 mins, more like 60 in the end! The 'locksmith' was with me for 5 seconds before he opened my front door. All that happened was the front door was shut, not locked, with a key on the inside prevented the key on the outside from turning. Nothing was replaced, a simple device used to open the door. You may not charge call out fees but to take £100 + VAT off me for 5 seconds work is a joke and very unfair in the current economic climate. I was deeply shocked and disappointed that the 'locksmith' too his time to get to me and even asked if he was still needed, then he gets £100 + VAT. Wouldn't use again.”
