Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

Write Your review

Tell us how Kettler made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought outdoor furniture covers....very good quality, well made, good fit”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler, Geoff! We are so glad to hear that you are happy with the outdoor furniture covers you have purchased from us; it's fantastic to know that you have found the quality to be very good, the fit well made, and the fit good. We appreciate you for being a loyal customer!

Posted 2 years ago

“Fab furniture, excellent service.”

Helpful Report

Posted 2 years ago

Thank you so much, Roy, for your generous 5-star rating of Kettler! We appreciate your feedback and are delighted to hear that you had an excellent experience with our furniture and service. We value your loyalty and thank you for choosing Kettler again!

Posted 2 years ago

“Great products. A little on the expensive side but will last for years. Order delivered very quickly”

Helpful Report

Posted 2 years ago

Thank you so much for your five-star rating of Kettler, Freda! We really appreciate your loyalty to our company, and it's great to hear that our products are built to last. We understand that they may be on the pricier side, but it's comforting to know that you're getting quality for your money. Plus, we're happy to hear that your order was delivered quickly! Thanks again for being a part of the Kettler family.

Posted 2 years ago

“Easy to navigate website. Table cover arrived quickly and well packed. We haven't used it yet but it looks good quality. Great service. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating for Kettler! We are so glad to hear that our website was easy to navigate and that the table cover arrived quickly and well packed. We appreciate your loyalty and thank you for being a repeating customer - we look forward to working with you in the future!

Posted 2 years ago

“Ordered a replacement stool cushion and it came within a couple of days from ordering”

Helpful Report

Posted 2 years ago

Thank you so much, Jacki, for your 5 star rating of Kettler! We really appreciate your loyalty as a customer. We're glad to hear that you had a great experience ordering a replacement stool cushion and we appreciate the fact that it arrived within a couple of days! Thank you for continuing to choose us as your go-to source for quality products!

Posted 2 years ago

“Good quality, nice design great service”

Helpful Report

Posted 2 years ago

Thanks so much Steve for giving Kettler a 5-star rating! We really appreciate the positive feedback about our quality, design, and service. We are so thankful for your loyalty and for being a repeating customer– we appreciate your support so much!

Posted 2 years ago

“I only required a very limited selection of spares but the ordering was simple and items arrived in very quick time Will certainly use again if the need arises”

Helpful Report

Posted 2 years ago

Thanks so much for your 5 star rating of Kettler, Robin! We really appreciate your loyalty as a customer and the positive feedback. We are so glad that we could provide you with a simple ordering process and a speedy arrival of your items. We would love to have you as a customer again whenever you need spares! Thank you for being a returning customer.

Posted 2 years ago

“Cover perfect fit and quality Kept me informed when delivery was held up”

Helpful Report

Posted 2 years ago

Thank you Lorraine for leaving a 5-star review on Kettler! We appreciate your loyalty, and we especially thank you for mentioning the perfect fit and quality our covers have. It's very important for us to keep our customers informed, so we are glad that the delivery did not cause any issues. Thank you for being an amazing customer!

Posted 2 years ago

“Just what I needed”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating, Sarah! We're so glad you thought Kettler was just what you needed. We really appreciate your loyalty and that you keep coming back to us! Thank you!

Posted 2 years ago

“Very pleased with the Kettler garden furniture we recently bought. Hope for a good summer.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating and for being a repeat customer of Kettler! We are so glad to hear that you are very pleased with your recent purchase of garden furniture and we hope you have a wonderful summer!

Posted 2 years ago

“Our RHS Chelsea 4ft Eucalyptus 4 ft Bench, ordered via John Lewis, arrived safely. It was easy enough to construct from the flat pack following the instructions provided. A good tip for others doing so is to lubricate the screws with WD40 so they go in much more easily than if purely screwed in dry.”

Helpful Report

Posted 2 years ago

Thanks so much Richard for your 5 star rating of Kettler! We're glad to hear that the Our RHS Chelsea 4ft Eucalyptus 4 ft Bench arrived safely and was easy enough to construct. We appreciate your repeat business and hope to see you soon!

Posted 2 years ago

“Brilliant customer service and after sales. The products are great quality. It'll be my go to place for future purchases.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Kettler, Jacqui! We are thrilled that you're more than satisfied not only with our brilliant customer service and after sales, but also with the quality and standard of our products. It means the world to us that Kettler will be your go-to place for future purchases, and we look forward to continuing to serve you!

Posted 2 years ago

“great service”

Helpful Report

Posted 2 years ago

Thank you so much, William, for your 5 star rating of Kettler! We're thrilled that you appreciate our great service and that you keep coming back. We really appreciate your loyalty and we look forward to having you as a customer for a long time to come!

Posted 2 years ago

“Disappointed to have to replace one of the feet off my patio chair but the service was very good.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Kettler! We are glad to hear our customer service was good. We appreciate your loyalty and we are sorry that you needed to replace one of the feet off your patio chair. We thank you for being a repeat customer and we look forward to continuing to serve your needs in the future.

Posted 2 years ago

“very helpful and good service”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler, Richard! We appreciate your kind words about our very helpful and good service. We'd also like to thank you for being a loyal and repeating customer and for taking the time to share your experience.

Posted 2 years ago

“Quick delivery and good quality item”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! We are so happy to hear that you're pleased with both quick delivery and good quality item. It's wonderful that you've been a returning customer!

Posted 2 years ago

“Always prompt delivery Thanks”

Helpful Report

Posted 2 years ago

Thank you Jackie for your 5-star rating of Kettler! We really appreciate your loyalty and your continued support of our brand. We are thrilled to hear that you are always satisfied with our prompt delivery and thank you again for being a returning customer.

Posted 2 years ago

“Excellent service and fantastic product”

Helpful Report

Posted 2 years ago

Thanks so much for your 5 star rating and your kind words! We're thrilled to hear that you've been satisfied with our excellent service and fantastic product. Thank you for being a loyal Kettler customer - it means the world to us.

Posted 2 years ago

“We ordered two new clips for our Kettler corner settee, as we had lost them when moving house. They arrived within a couple of days. Excellent service and goods were a good price.”

Helpful Report

Posted 2 years ago

Thank you so much, Barbara, for your 5 star rating of Kettler! We are so glad to hear that the clips for our corner settee arrived quickly and were a good price. We appreciate your continued support and being a loyal customer!

Posted 2 years ago

“Ordering online very easy. Service great from start to finish, kept informed of delivery date & time. Would definitely use Kettler again.”

Helpful Report

Posted 2 years ago

Thank you Margaret for your 5 star rating! We are glad to hear that ordering online was easy and the service was great from start to finish. We are even more grateful that you would use Kettler again. Thank you for being a repeated customer!

Posted 2 years ago

Kettler is rated 4.4 based on 2,485 reviews