Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

David Paget

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I reached out for a solution to our parasol and Neil in the sales support team immediately arranged for a replacement nut and bolt set to be sent out. I was delightfully surprised by his diligence; thanks again for sorting Neil.”

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Posted 1 week ago

“Fantastic customer care. Very helpful and very quick to respond.”

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Posted 2 weeks ago

“Good products and fairly priced”

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Posted 1 month ago

“Excellent product garden sofa and table and super customer service Had an issue with one piece and this was resolved quickly and efficiently with no fuss Company made sure my concerns were dealt with promptly and properly Highly recommended premium products but worth it for comfort and build”

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Posted 1 month ago

“Having recently purchased a new Kettler outdoor dining set which included seat cushions and parasol, but I decided to get some extra seat cushions. The ordering was simple and arrived very quickly. I was kept up to speed with the delivery situation and my cushions arrived safely as expected.”

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Posted 2 months ago

“Fast delivery - quality product”

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Posted 2 months ago

“A parasol at a great price, arrived quickly, easy to set up and great quality.”

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Posted 2 months ago

“Excellent website to be able to order spare parts - sent promptly and delivered quickly”

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Posted 2 months ago

“Very good products will last for years. Customer service on latest order very good.”

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Posted 2 months ago

“Good quality just what we wanted with no fuss installation and looks great with our garden furniture.”

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Posted 2 months ago

“Great Company to deal with. Always responsive, very pleasent staff. And do what they promise.”

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Posted 2 months ago

“Easy to order. Very good delivery.”

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Posted 2 months ago

“Excellent product & quick delivery service”

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Posted 2 months ago

“First class outdoor garden furniture. Delivered on date stated it would be. I am that satisfied I have ordered more of the same furniture and will be delivered this week!”

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Posted 2 months ago

“I have been kept informed regarding my purchase which is due to be delivered tomorrow”

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Posted 2 months ago

“Great parasol for our terrace. Just what we were looking for and great quality”

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Posted 2 months ago

“Kath in Customer Support is rapidly becoming my new heroine. I had an inconsequential lost part which I raised with her. I had no right to expect to receive it, particularly when she told me it was not sold as a spare, but she'd see if she could find one. Yeah right ! 3 days later....BOOM, it turned up in the post. Give her a tracksuit and a helicopter and she could be the new Challenge Anneka.”

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Posted 3 months ago

“I have a Kettler garden table with a glass top. Sadly this shattered in the very cold weather last winter but Kettler have managed to find me a replacement table top and are sending it too me very speedily. It was no longer under guarantee but they are supplying the top at a reasonable cost. The customer service is very good and the lady I have been dealing with ( Kat) has been amazingly helpful. Well done Kettler and Kat.”

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Posted 3 months ago

“Very comfy with enough space for a big family.”

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Posted 3 months ago

“Excellent quality, and service delivery as stated and kept updated throughout”

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Posted 3 months ago

Kettler is rated 4.4 based on 2,485 reviews