Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement clips for our sofa set. Arrived in time and do the job perfectly.”

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Posted 2 years ago

Thank you so much David for your 5 star rating of Kettler! We’re delighted to hear that our replacement clips for your sofa set arrived in time and do the job perfectly. We appreciate your loyalty as a customer and look forward to serving you again in the near future!

Posted 2 years ago

“Super high quality product with amazing support, I can’t fault it.”

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Posted 2 years ago

Thank you for your 5 star rating of Kettler! We are thrilled to hear that your experience with our product and support was exceptional! We value our repeat customers and appreciate your loyalty. Thank you for your support!

Posted 2 years ago

“Great service good fit”

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Posted 2 years ago

Thank you so much, Louise, for the 5-star rating of Kettler! We really appreciate that you enjoyed our great service and good fit. We're grateful that you are a loyal and repeating customer, it is customers like yourself that make us proud of what we do! Thank you for your continued support.

Posted 2 years ago

“Great product and quick delivery!”

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Posted 2 years ago

Thank you so much, Knut, for your fabulous 5-star rating of Kettler! We are so pleased to have a long-time customer like you and appreciate your continued loyalty. We love to hear you found our product great and the delivery quick - we strive to provide the best customer satisfaction!

Posted 2 years ago

“Had an issue with goods damaged in transit and the staff were superb. Quick to resolve”

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Posted 2 years ago

Thank you for being a loyal customer and for giving Kettler a 5-Star rating! We are delighted to hear you had an issue with goods damaged via transit and that our staff was superb in resolving the issue quickly. We truly appreciate your continued support and kind words.

Posted 2 years ago

“The service we had regarding a replacement for a damaged garden table was top class. Everything was handled quickly and efficiently. Even Panther, the couriers were very helpful and polite. We would definitely recommend Kettler.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Kettler and for being a repeat customer. We are so happy to hear that our service and the helpfulness of our couriers, Panther, were top class. We are proud to hear that the process regarding a replacement for a damaged garden table was handled quickly and efficiently! We truly appreciate your kind words and look forward to serving you again in the future.

Posted 2 years ago

“After a winter covered in a Kettler cover my mini fire-pit table top was scratched. I contacted Kettler who within 1 hour responded that they would replace the table. The next day a date for delivery was arranged for the replacement and it was delivered on the date promised. Unfortunately, 1 of the glass screws arrived without a thread - once again following an email to Kettler, a replacement screw was in the mail. I cannot praise Kettler support enough for their prompt service and efficiency.”

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Posted 2 years ago

Thank you for your kind words, Robert! We are glad to hear that our customer service team was able to help with your winter cover issue in such an efficient way. We pride ourselves in providing excellent customer service and will continue to do so.

Posted 2 years ago

“Amazing customer service Great stylish products Highly recommend”

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Posted 2 years ago

Thank you for such a glowing review of Kettler, Amanda! We are pleased to hear that you had an amazing experience with our customer service as well as our stylish products. We truly appreciate your recommendation and your five star rating. Thank you!

Posted 2 years ago

“I'm very happy with my Kettler cover for the Kalos 105cm Aluminium fire pit. The cover is very nicely made, robust and properly waterproof. A little tip is to position a box on the pumice area so that it's slightly higher than the glass surround to prevent rain pooling in this area when the cover is on - otherwise perfect.”

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Posted 2 years ago

Thank you for the amazing 5-star rating for Kettler, Emma! We really appreciate your loyalty and repeating business. I'm delighted that you like the cover you got for your Kalos 105cm Aluminium fire pit, and that it is both robust and properly waterproof. It's great that you have an extra tip to prevent rain pooling on the cover. Thank you for being a loyal and happy customer of Kettler!

Posted 2 years ago

“Very good quality furniture and covering’s”

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Posted 2 years ago

Thank you so much for your 5 star rating and for your kind words about the quality of our furniture and coverings, Amy! We really appreciate your loyalty as a returning customer, and we look forward to serving you again soon. Thank you!

Posted 2 years ago

“Great product”

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Posted 2 years ago

Thank you so much, Bart, for rating Kettler 5 stars and for appreciating its great product! We are so grateful for your loyal and repeating patronage. Your satisfaction is our top priority and 5 star ratings like yours make us even more passionate about our commitment to our customers. Thank you!

Posted 2 years ago

“Great products. Metal chairs and tables last for years outside. Had a slight chip on a chair and the touch up paint worked perfectly.”

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Posted 2 years ago

“Does the job it’s meant to do - but a lot thinner than the updated models”

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Posted 2 years ago

Thank you so much for your 5-star rating of Kettler! We appreciate the fact that you acknowledged that the product does the job it’s meant to do. We want to thank you for being a loyal and repeat customer and for your kind words. Thanks again for your positive review!

Posted 2 years ago

“Very pleased to easily select the spare parts for our Kettler garden furniture, which is still in excellent condition, due to the quality of your products. Small item of legcaps for the chairs, but so pleased we were able to receive them and keep the furniture in good condition.”

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Posted 2 years ago

Thank you, Dorothy, for your positive review of our Kettler products! We are very pleased to hear that you were able to easily obtain the spare parts for your garden furniture, which remains in excellent condition with our high-quality products. We are glad that you were able to receive the small item of legcaps for the chairs!

Posted 2 years ago

“Arrived quickly, product great and as expected.”

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Posted 2 years ago

Thank you so much, Tracey! We are thrilled to hear that our Kettler arrived quickly and you were happy with the product - it is exactly as you expected! We appreciate your returning to us as a customer and value your 5 star rating.

Posted 2 years ago

“An excellent product and service experience. I would have no problem in recommending Kettler.”

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Posted 2 years ago

Thank you so much Keith, for your 5-star rating of Kettler! We're so pleased that you continue to have such an excellent product and service experience with us. Your feedback is greatly appreciated! As a returning customer, we're grateful that you have put your trust in us and we look forward to helping you again in the future.

Posted 2 years ago

“Al very good”

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Posted 2 years ago

Thanks for the 5-star rating, Michael! We really appreciate your loyalty and we're glad you're enjoying your Kettler product. We look forward to your next purchase with us! Al very good indeed! Thanks for being such a great customer.

Posted 2 years ago

“Goods arrived as requested”

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Posted 2 years ago

Thank you so much for your 5-star rating of Kettler! We are delighted to hear that your goods arrived as requested and that you are a loyal and repeating customer. Thank you for your continued support and we look forward to serving you again!

Posted 2 years ago

“Excellent customer service. If only every company was as helpful and efficient.”

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Posted 2 years ago

Thank you for the 5 star rating, Alan! We're pleased to hear that you appreciate our excellent customer service and found us to be helpful and efficient. Thank you for being a loyal customer of Kettler and for returning to us for your needs. We truly appreciate your support.

Posted 2 years ago

“The Kettler furniture which we bought from a local supplier is very good quality. The customer service from Kettler is very efficient and friendly. I would buy from them again. we are very satisfied.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler. We are delighted to hear that you are very satisfied with the Kettler furniture you bought and the customer service you received from them. Thank you for your continued loyalty and for recommending us to others.

Posted 2 years ago

Kettler is rated 4.4 based on 2,485 reviews