Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a cover for our Kettler outdoor table tennis table. We've had the table for 15 years and it's still going strong. The cover arrived very promptly and is made of superb quality material. Kettler products are simply the best.”

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Posted 2 years ago

Thank you for your very kind review. We are pleased to hear that you have been a returning customer who has enjoyed our products for many years.

Posted 2 years ago

“Great product. Assembly takes a while, but use the video as well as instructions and no problems.”

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Posted 2 years ago

Thank you for your review, Jonathan. We are pleased to hear that you are happy with your purchase.

Posted 2 years ago

“delivered on time great product thank you”

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Posted 2 years ago

Thank you for your review. We are so pleased that you are happy with your product.

Posted 2 years ago

“It is perfect for my disabled husband, we use it in the kitchen in this cold weather so he is comfortable.”

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Posted 2 years ago

We are pleased that our product suits your needs and that you are happy with it. Thank you for your review.

Posted 2 years ago

“Delayed delivery due to Royal Mail issues but caring approach from Abi in customer services was much appreciated”

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Posted 2 years ago

Thank you for your review and it is great to hear that Abi has been able to help!

Posted 2 years ago

“I cannot praise the company enough.”

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Posted 2 years ago

Thank you for your kind review, Jennifer. It is great to hear that you are happy with how we have helped!

Posted 2 years ago

“Looks a very classy product.very pleased”

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Posted 2 years ago

Thank you for your review. We are so pleased that you are happy with your product

Posted 2 years ago

“Excellent service and delivery”

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Posted 2 years ago

Thank you for your kind review. We are so pleased that you are happy with the service that you received

Posted 2 years ago

“Lovely bench cover, good quality, quick delivery”

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Posted 2 years ago

Thank you for your review, Alan. We are pleased that you are happy with your purchase.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your review, Karen. We are pleased to hear that we were able to help

Posted 2 years ago

“Quality recliner at a great price (Black Friday sale), footstool arrived damaged but, Kettler quick to replace….compliments our Kettler Palma corner sofa, can’t wait to use it in the better weather. Happy to recommend….”

Kettler 5 star review on 9th December 2022

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Posted 2 years ago

Thank you for your review. We are pleased that we have been able to resolve the initial issues with your purchase and that you are happy with your recliner.

Posted 2 years ago

“We ordered garden furniture in black friday deal good service from the help desk and prompt delivery service.”

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Posted 2 years ago

Great to hear that you are happy with your purchase, Helen! Thank you for your review

Posted 2 years ago

“Great Table tennis table and the Kettler team were helpful in getting it delivered on a convenient day.”

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Posted 2 years ago

Great to hear that you have been satisfied with your purchase, James. Thank you for leaving us a review.

Posted 2 years ago

“No issues ordering the product, an outdoor furniture cover, or delivery of the product, which is of very good quality.”

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Posted 2 years ago

Great to hear that you are satisfied with the purchase and service that you have received. Thank you for your review

Posted 2 years ago

“Great service - not yet had a chance to use the products”

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Posted 2 years ago

We are thrilled to hear that you are happy with the service that you have received, Fiona. Thank you for leaving us a review.

Posted 2 years ago

“You get what you pay for, we bought our kettle set in the summer and love it! We wanted a cover for it and this one is excellent, superior quality, perfect fit. The set now looks good covered or uncovered!”

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Posted 2 years ago

Great to hear that you are happy with your purchase, Hilary. Thank you for leaving us a review

Posted 2 years ago

“Product as described.”

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Posted 2 years ago

Thank you for your review, Paula

Posted 2 years ago

“Easy to find and order spares required. Delivered a couple of days latter, fitted in minutes, job done.”

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Posted 2 years ago

Thank you for your review, Steve. We are pleased that you are happy with your purchase

Posted 2 years ago

“Easy ordering system and efficient delivery”

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Posted 2 years ago

Great to hear, Susan. Thank you for your review.

Posted 2 years ago

“I recently purchased the Elba recliner & footstool from a garden centre. When delivered I couldn’t manage to make it recline , Kettler immediately sent me another piston. Again no luck at which point Neil at Kettler very kindly sent one of their guys on a two hundred mile round trip . Karl rang me to say what time he’d arrive . After a bit of jiggling around he managed to make the necessary adjustments and now I have a wonderful functioning recliner. The service on my issue has been outstanding, it was absolutely no quibble , I was told they’d fix it and they did. I’ve always purchased Kettler garden furniture this was my first problem however, now I know if you have an issue this company go the extra mile to help.”

Kettler 5 star review on 8th November 2022

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Posted 2 years ago

We are so pleased that we have been able to resolve the issue with your recliner, Jill. Thank you for your review

Posted 2 years ago

Kettler is rated 4.4 based on 2,485 reviews