Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 780 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 780 reviews

Customer Service
Communication Channels	Email, Telephone

About Kettell Doors & Windows:

We supply & install replacement windows and doors to customers across Leicestershire

Established in 2005, Kettell Windows is an award winning, family business rooted in Leicestershire. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best double glazing products & materials; including Aluminium, UPVC, Timber and Timber Alternatives. Environmental sustainability & working to the highest standards is in our DNA.
We are also Leicester’s largest Solid Core, composite door installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

Write Your review

Tell us how Kettell Doors & Windows made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kettell Doors & Windows 5 star review on 6th November 2026

Kettell Doors & Windows 5 star review on 4th November 2026

873

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, staff were very helpful and knowledgeable”

Helpful Report

Posted 7 years ago

thanks for the great review!

Posted 7 years ago

“Very fast, very competent, exactly as desired, but the key has been less than perfect from the outset, only working when the numbers face upwards”

Helpful Report

Posted 7 years ago

Thank you for the review. sorry to hear there are problems with the key. I will be in touch shortly to see if we can arrange a replacement.

Posted 7 years ago

“Brilliant service all round, very knowledgeable and helpful”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave the review!

Posted 7 years ago

“brilliant company with great service. Very knowledgeable and extremely helpful”

Helpful Report

Posted 7 years ago

John & John Senior have been in the industry a considerable number of years so it is great to see that knowledge is helpful. Kind regards Lisa Kettell

Posted 7 years ago

“Excellent company. Excellent products.The fitter worked hard and the final result was very, very good. Excellent customer service.”

Helpful Report

Posted 7 years ago

Thank you Mr Garratt for the kind review it is very much appreciated.

Posted 7 years ago

“Kettell replaced all windows and doors for us for a very competitive price. The fitters were excellent, working very efficiently and four years on the doors and windows still look as good as new! We would highly recommend Kettell Windows.”

Helpful Report

Posted 7 years ago

Thank you for the great review & recommending Kettell Windows.

Posted 7 years ago

“An excellent company to do business with, I would always recommend them due to the quality of product and customer service.”

Helpful Report

Posted 7 years ago

Its great to hear that our customers would recommend us to others, this is the biggest accolade so thank you!

Posted 7 years ago

“Very pleased with the service. If we had a problem it was dealt with quickly and efficiently. Good communication between us. Good product. Would recommend.”

Helpful Report

Posted 7 years ago

Thank you for the great review.

Posted 7 years ago

“I would have no problem recommending Kettell windows to others. I would have given 5 stars but I had wrong glass placed in bathroom window and my front door was ordered to open the wrong way. These issues were however easily rectified with no problem. The customer service from start to finish was beyond excellent! Steve, the chap that came to advise and measure up was so lovely, and more than helpful to a single mother with no idea of what she was doing! Andy, John and Will, who were the fitters, were great, good fun and advising along the way. John junior and John senior were at my property at the sign of any issues, and Lisa was lovely when I went into make final payment. I can not thank you all enough! X”

Helpful Report

Posted 7 years ago

Thanks Kirsty for your review. I think it is right of you to highlight that sometimes mistakes are made, but as a family we strive hard to rectify as quickly as possible. We hope you enjoy your newly improved home!

Posted 7 years ago

“Professional service. Recommended.”

Helpful Report

Posted 7 years ago

Thank you Paul!

Posted 7 years ago

“Very smart new windows and doors. Vast improvement on old style PVC.”

Helpful Report

Posted 7 years ago

Thank you Mr Brown. uPVC has come along way & we are glad as a customer you are happy with the results.

Posted 7 years ago

“***** 5 Star “Excellent Service””

Helpful Report

Posted 7 years ago

Thanks!

Posted 7 years ago

“We are very pleased with our new doors - the process was smooth from start to finish, including the initial quotation, selecting the doors, the measurement visit and the fitting. Good variety of products, competitively priced, and excellent communication throughout. Would recommend!”

Helpful Report

Posted 7 years ago

Thank you for the recommendation & great comments.

Posted 7 years ago

“Very helpful and a good job. Windows look great and the house is much warmer”

Helpful Report

Posted 7 years ago

Glad in the awful weather you are warmer in your home! Thank you for the great review.

Posted 7 years ago

“We would definitely recommend kettle Windows, nothing was too much trouble we changed our mind on furniture after our door was fitted & they came out & retro fitted a door knocker very quickly. Very professional & efficient service.”

Kettell Doors & Windows 5 star review on 14th October 2019

Helpful Report

Posted 7 years ago

Thank you for the great review & so happy you are pleased with your door. We think it looks great!

Posted 7 years ago

“Excellent service, courteous and professional installers employed directly by Kettell (no low-quality subcontractors!) - and great products. They do a good job, first time. I've had a number of doors and windows from these guys and never had to call them back.”

Helpful Report

Posted 7 years ago

Thank you for the great review. We take great pride in repeat business from customers & knowing we can get it right time & time again.

Posted 7 years ago

“Excellent service from beginning to end. Helpful, courteous, knowledgeable, professional and efficient. It was a big job and there was little disruption and mess. The inevitable small snags were rectified promptly and without fuss. Very pleased with the results and would definitely use again.”

Helpful Report

Posted 7 years ago

Thank you for allowing us to work on your home. We think the finished product looks great!

Posted 7 years ago

“high there excellent everything arrived on sceduele the times given all happened like clockwise the two fitters worked their were tidy and efficent and cleaned up everything on completion first class and the windows door etc superb would recommend you to anyone well done george”

Helpful Report

Posted 7 years ago

Thank you for the great review. Its not always easy to get everything right as there are so many unknowns with properties but when we do it is great to receive the feedback!

Posted 7 years ago

“Great quality, fair price, great all round service. Many thanks”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave your review!

Posted 7 years ago

“This is the second time we have used Kettell. They are an amazing team, hardworking, friendly and genuine. They use top quality windows and doors at very good prices. I can't recommend them highly enough! Thank you!”

Helpful Report

Posted 7 years ago

Thank you Melissa! We love knowing we are helping to improve our customers homes.

Posted 7 years ago

Kettell Doors & Windows is rated 4.9 based on 780 reviews