Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 780 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

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4.9

Based on 780 reviews

Customer Service
Communication Channels	Email, Telephone

About Kettell Doors & Windows:

We supply & install replacement windows and doors to customers across Leicestershire

Established in 2005, Kettell Windows is an award winning, family business rooted in Leicestershire. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best double glazing products & materials; including Aluminium, UPVC, Timber and Timber Alternatives. Environmental sustainability & working to the highest standards is in our DNA.
We are also Leicester’s largest Solid Core, composite door installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 6th November 2026

Kettell Doors & Windows 5 star review on 4th November 2026

873

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product great, fault was corrected but..... After sales service not so great. Product fitted some weeks ago, no receipt/after care pack supplied as their website states. Also still waiting for a letter to be sent to confirm we are covered if the same fault happens again”

Helpful Report

Posted 7 years ago

As a business Kettell Windows always strives to meet & exceed customer expectations & regrettably on this occasion we have been unable to. We have spoken with the customer & provided all documentation. As this was originally a Supply Only order, then a further agreement with the customers builder to install the items on their behalf it did not fall into our usual process & channels. It does not reflect the effort & hard work that goes into our business to support our customers by all members of the Kettell family & our wider team.

Posted 7 years ago

“The Team at Kettell Windows did an excellent job in replacing 2 Windows and installing a new Front Door at our property in Clarendon Park. Great advice, and excellent service and products. Thank you”

Kettell Doors & Windows 5 star review on 24th September 2019

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Posted 7 years ago

We think the door looks fantastic & the property will now be more secure & warmer for your tenants. Thank you for choosing Kettell.

Posted 7 years ago

“The customer service was excellent, the product looks fantastic.”

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Posted 7 years ago

Thank you for choosing Kettell Windows. We are so pleased that you are happy with your new Front Door & hope that the rest of your renovation plans go well!

Posted 7 years ago

“Brilliant service from start to finish. Communication excellent and worked with me to get what I needed within my budget for a bespoke replacement door for a rental property. Highly recommend.”

Kettell Doors & Windows 5 star review on 19th September 2019

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Posted 7 years ago

Thanks Jo for the great review! It was great to work with you on improving your rental property & hope your tenants are pleased with the new porch.

Posted 7 years ago

“Great service / install and price ! Thanks Kettles”

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Posted 7 years ago

Thank you for returning to use Kettell again on your new home!

Posted 7 years ago

“I have used Kettell Windows previously and didn't hesitate to return.Their prices are competitive and all their windows are excellent quality. As a Landlord reliability and the utmost professionalism when dealing with a tenanted property are as important as quality and price. Kettell staff arrive when they say they will and are always hardworking, friendly and professional. They leave the property spotless and clean the windows inside and out. They even screwed in the number for me which I had purchased for the new door. I would recommend this company unreservedly.”

Helpful Report

Posted 7 years ago

Thank you Paula for taking the time to leave this incredible feedback! We always appreciate such detailed reviews as they provide an insight into our customers' view on how the job went, which we greatly value. We hope you are enjoying your new windows!

Posted 5 years ago

“Fitter did a very good job cleaned and tidy after him”

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Posted 7 years ago

Thank you Mrs Patel for this review!

Posted 5 years ago

“Excellent service and a high quality finish to my windows and door!”

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Posted 7 years ago

Thank you Emma for your review. We are pleased to hear you were happy with the service & would love to see you post a picture of your New Door! Kind regards Lisa Kettell

Posted 7 years ago

“Excellent service from beginning to end, from all concerned.”

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Posted 7 years ago

We are pleased to read that our end to end service was delivered as this is what we pride ourselves on. Thank you for your custom & choosing Kettell Windows!

Posted 7 years ago

“Very happy, all was done very carefully.”

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Posted 7 years ago

Thank you for taking the time to post a review. We are pleased that you are happy with the service & are enjoying your new door!

Posted 7 years ago

“Superb from start to finish, well please with our new front door thanks everyone at Kettell Windows”

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Posted 7 years ago

We are pleased to hear that the new door is great! Thank you for your custom & for choosing Kettell.

Posted 7 years ago

“We bought our front door from Kettell Windows and it’s just what we had hoped for and more. Fitted on time and great customer service, not to mention an even better price! Local business also which is what drew us in.”

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Posted 7 years ago

Thank you Louise for your review. We thank you for choosing Kettell & always love to hear people are actively choosing to shop local! Kind regards Lisa Kettell

Posted 7 years ago

“Ketell were professional and customer-centric throughout the whole process of choosing the doors and blinds through to installation and after-care. Even on the day of installing every little detail was taken care of including ensuring the doors were gleaming and that I was happy on how to work the new integrated blinds. I would not hesitate to recommend them to my friends and family!”

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Posted 7 years ago

Thank you Sara for the great review! We hope that the door & blinds have been put to great use over these last few weeks of summer! Kind regards Lisa Kettell

Posted 7 years ago

“From consult to installation,all staff very courteous & professional. Reasonably priced. Aftercare excellent.”

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Posted 7 years ago

It is always great to do work in our local area & make home improvements that customers are really happy with. Thank you for choosing Kettell & we hope you continue to enjoy your windows & door for years to come.

Posted 7 years ago

“I live in an old semi detached house and although the window frames still have some life in them, I needed new units for my conservatory and bedroom windows. I can not recommend Kettel windows highly enough. They were professional from start to finish and I am so happy with the service they provided for such a reasonable cost. I would definitely use them in the future and I will be recommending them to my friends and family. Thank you Kettel windows.”

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Posted 7 years ago

Thank you Lindsay for the review. We are glad the replacement units have updated your home & windows & mean that you can enjoy those spaces more.

Posted 7 years ago

“Customer service was spot on. John was so helpfully and was full of knowledge. Price was competitive and you know you will get a great service and a locally family run business means quality we found.”

Kettell Doors & Windows 5 star review on 12th August 2019

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Posted 7 years ago

“Fitted two windows to our bungalow. Initial salesperson very knowledgeable & at installation Andy the fitter was very efficient, no mess and finished off very neatly. Good price for the quality. Would definitely recommend.”

Kettell Doors & Windows 5 star review on 9th August 2019

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Posted 7 years ago

Thank you for your review. We hope the windows have made a difference to your rooms & home.

Posted 7 years ago

“I would recommend Kettle Windows for their excellent service, competitive quotation, friendly and hardworking team.”

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Posted 7 years ago

Thank you for your feedback. It means a lot to all at Kettell

Posted 7 years ago

“I would recommend Kettle windows for their excellent service, competitive prices, friendly and hard working team!”

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Posted 7 years ago

Thank you for a 5 Star review! We strive to offer this level of service to all our customers & it feels great to deliver!

Posted 7 years ago

Thank you so much for taking the time to review your experience with Kettell Windows. In these uncertain times your custom and support help’s to keep us going & I have been sharing the great reviews across our team. As enquiries decline the power of recommendation has never been so strong, so I reach out to ask if you can take the time to place further reviews. Google is the No.1 review site that allows new customers to see our company details in an online search, so if you could leave a review here it would great. If you can’t then our Facebook page is available & if you can a review on both would be amazing!!! Thank you in advance & we wish you to stay safe & well. All at Kettell Windows Google review link: https://g.page/kettellwindows/review?rc Facebook page: https://www.facebook.com/KettellWindows/

Posted 6 years ago

“Supply me with windows, doors & sundries. Excellent & prompt service with good industry knowledge. Very helpful when dealing with queries.”

Helpful Report

Posted 7 years ago

Thank you Gary. An extra cup of coffee next time you're in!!

Posted 7 years ago

Kettell Doors & Windows is rated 4.9 based on 780 reviews