Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 744 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install replacement windows and doors to customers across Leicestershire

Established in 2005, Kettell Windows is an award winning, family business rooted in Leicestershire. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best double glazing products & materials; including Aluminium, UPVC, Timber and Timber Alternatives. Environmental sustainability & working to the highest standards is in our DNA.
We are also Leicester’s largest Solid Core, composite door installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 19th February 2026

862

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from the start to completion. We are very happy with the quality of the doors and the install was excellent with great attention to detail!”

Kettell Doors & Windows 5 star review on 11th May 2023

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Posted 2 years ago

Thank you for your 5-star rating of Kettell Windows! It means a lot to us that you shared your positive experience & we delivered the best level of service. We know our products are a little more, particularly on the bi-folds but as you state the quality is superior to our competitors & worth the investment. Here's hoping for some sunny weather so you can enjoy! We look forward to seeing you again soon.

Posted 2 years ago

“The process was swift from initial call, quotation to fitting. The staff were all friendly, polite and kept disruption and mess to a minimum - clearing up well on departure.”

Kettell Doors & Windows 5 star review on 5th May 2023

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Posted 2 years ago

Thank you so much for your five-star rating of Kettell Windows! We really appreciate your kind words about the process being swift and the staff being friendly, polite and minimising any disruption or mess. We ensure a vacuum is first on the kit list!

Posted 2 years ago

“Very good experience from start to finish - welcoming staff in the showroom who were happy to show me a range of windows and answer any questions I had, initial visit from Ben was prompt and informative and the fitters did a great job too. Very pleased with my new windows, will definitely come back”

Kettell Doors & Windows 5 star review on 3rd May 2023

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Posted 2 years ago

We are so pleased Joe that we could help with the renovations of your home. We are so pleased to see you also installing a new bathroom suite & no neglecting to replace the windows which are an integral part to the overall finish of the space. Can't wait to see the transformation to the rest of the property & look forward to you getting back in touch on the next phase when you are ready.

Posted 2 years ago

“I don't normally participate in endorsements but for the sake of people like me who have a certain trepidation when it comes to a substantial purchase that not only depends on the quality of the product but also the skill of those who fit it, I am happy to make an exception. I was pleased with the service I received from Kettell Windows. They supplied and fitted a front door and a backdoor with a window. They made an excellent job”

Kettell Doors & Windows 5 star review on 20th April 2023

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Posted 2 years ago

Thank you Mr Hewitt for making the exception to review us. Accolade indeed, but also extremely valuable for customers who are hesitant of engaging with Double Glazing companies. We know the industry doesn't always have the best reputation & we make every effort to break away from the stereotype so we are pleased to hear that we are achieving this. Many thanks Lisa Kettell

Posted 2 years ago

“I have used several window companies in the past but Kettell Windows are by far the superior. Quality Windows, fixtures and fittings. They always make sure everything is left clean and tidy. The service was professional from start to finish. I won't recommend any other company. Thank you Kettell Windows. Pamela Ellis”

Kettell Doors & Windows 5 star review on 17th April 2023

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Posted 2 years ago

Thank you so much for this glowing review! Pleased we cold work to your timescales and got the window install add before the bathroom renovations began. Can’t wait to see a completed room photo! Thanks again for choosing Kettell!

Posted 2 years ago

“Excellent customer service. Prompt and helpful. Windows look great.”

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Posted 2 years ago

Thank you so much for your great review, it is much appreciated & thank you for choosing Kettell Windows.

Posted 2 years ago

“Absolutely brilliant from start to finish.”

Kettell Doors & Windows 5 star review on 10th April 2023

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Posted 2 years ago

Thank you for the review & uploading an image of your new door! We love the colour & you are now officially part of our #banishbaddoors crusade! Thank you for choosing to purchase from us from all at Kettell.

Posted 2 years ago

“Good service, quality and price. On time, neat and tidy and good communications.”

Kettell Doors & Windows 5 star review on 8th April 2023

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Posted 2 years ago

Thank you for the great feedback & visiting us on our showroom open weekend! It’s great to start seeing the new doors be installed & support our #banishbaddoors campaign! We appreciate your custom so thank you. Lisa Kettell

Posted 2 years ago

“Highly recommended, from sales to fitting our new front door the service was outstanding. Excellent communication, great knowledge and friendly service, nothing was too much trouble . Thank you.”

Kettell Doors & Windows 5 star review on 6th April 2023

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Posted 2 years ago

Thank you for your kind 5-star rating of Kettell Windows. We are humbled to hear your generous review of our team. Thank you, and we think the door looks great! Lisa

Posted 2 years ago

“Fantastic company. Lots of good advice and very prompt service.”

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Posted 2 years ago

Thank you so much for another 5 star rating of Kettell Windows! We are thrilled to receive such terrific feedback. We truly appreciate your kind words about our fantastic company and supporting another door transformation!

Posted 2 years ago

“Very pleased with our new doors”

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Posted 2 years ago

“Kettell Windows were great from start to finish. We contacted/visited a few different showrooms and discounted all other companies from the outset. Andy in the showroom was very patient while we made our decision over 3 visits! Friendly Lisa/Jo made the admin easy :-) with John visiting very quickly after initial booking confirmation to measure up. Andy made a great job of fitting the door and tidied up during and after! All in all a great experience. I wouldn't hesitate to recommend them for doors/windows. They are first on my list for any future projects.”

Kettell Doors & Windows 5 star review on 4th April 2023

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Posted 2 years ago

“Very impressed from first visiting the show room right through to fitting, excellent quality.”

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Posted 2 years ago

“Very helpful staff. Good communication. Quality product advised well what would be suitable for our requirements”

Kettell Doors & Windows 5 star review on 3rd April 2023

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Posted 2 years ago

“Excellent at all stages of replacing our aging and rotting external doors. Friendly and happy to show different options and talk about the benefits and disadvantages of each, happy to answer questions and triple check designs and options prior to ordering, quick, quiet and tidy install with a solid introduction to how everything worked. Good communication when the initial install had to be abandoned due to the snow storm too. The doors look lovely and we’ve already had compliments! Will definitely make Kettell our first port of call when we need any more windows or doors.”

Kettell Doors & Windows 5 star review on 28th March 2023

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Posted 2 years ago

“Brilliant service from start to finish. Staff were friendly and professional”

Kettell Doors & Windows 5 star review on 27th March 2023

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Posted 2 years ago

Thank you so much for the 5 star rating. We are so pleased to hear that you experienced such wonderful service from start to finish. We're glad that our staff were both friendly and professional during your visit. We Really appreciate you taking the time to provide us with such a positive review.

Posted 2 years ago

“Will, Darren,Jack and Ryan(?) all very helpful as was unable to move furniture etc myself. They left everywhere tidy each day and cleared up well after the work. Darren's plastering round the bow windows is most impressive. All the windows look good too!”

Kettell Doors & Windows 5 star review on 24th March 2023

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Posted 2 years ago

Thank you for taking the time to leave the team a review, I will be sure to share. Where we can, with prior knowledge we will always help make the installation as hassle free and easy as possible. Jack & Riley are great apprentices to further aid this & ensuring we leave a properly clean and tidy. Thank you for choosing Kettell. John Kettell

Posted 2 years ago

“Thrilled with our windows thank you. Received fantastic service from this family-owned business and would highly recommend them. Ben who we originally spoke to was knowledgeable and helpful. Andy the lead fitter is a perfectionist and ensures everything is done to a high standard. Andy; Jack and Jim were a pleasure to have in the house to carry out the work. So happy with everything.”

Kettell Doors & Windows 5 star review on 23rd March 2023

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Posted 2 years ago

“Excellent service from start to finish. The window fitters were first class and the results far exceeded my expectations. Would highly recommend Kettell Windows.”

Kettell Doors & Windows 5 star review on 20th March 2023

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Posted 2 years ago

“The doors and surrounds look just as good as we had hoped. The fitters were friendly and we thought that they were good ambassadors for your company. Any slight damage to the surrounds was minimal and less than we might have expected. The following comment is meant to be helpful and in no way diminishes our overall satisfaction. In view of the extra cleaning up we had to do, would it not have been a good idea to use dust sheets, especially inside on a wooden floor?”

Kettell Doors & Windows 5 star review on 17th March 2023

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Posted 2 years ago

Thank you for your review. Our teams always use dust sheets where appropriate but unfortunately on wooden floors which would be slippy underfoot, particularly if using ladders or hop up’s wouldn’t be safe. But we do have rubber mats for this to protect the floor and should always be cleaning and hoovering after, so I will be sure to share the feedback. We are pleased you are happy and thank you for the review. Many thanks, Lisa

Posted 2 years ago

Kettell Doors & Windows is rated 4.9 based on 744 reviews