Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 593 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would just like to say that this is the best children's shop i've ever come across the customer service is something else they go above and beyond and always look after my girls i always talk about and advise friends and family to shop here love the place and all the staff and Simon thanks so much always such a pleasure”

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Posted 5 years ago

“Very pleased with my purchase when ordered arrived quickly excellent service would order from here again”

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Posted 5 years ago

“Hi, not impressed with Kathryn's. I ordered a pair of Boss jeans for Xmas and they don't fit. As this was over the return date I was advised that I couldn't return them. In the current situation I ordered these early and presumed I could take this back”

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Posted 5 years ago

Hi Alex Thanks for taking the time to leave a review I have located your order which you placed in October Our standard returns policy is 14 days however this was extended for all orders placed from the start of December to allow for Xmas and New Year delays however orders from October would of been under the standard 14 day terms I am sorry. I am happy to discuss this further if you want to drop us a email team@kathrynsonline.co.uk

Posted 5 years ago

“Great service always gorgeous clothes”

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Posted 5 years ago

“Excellent and seamless every time Lovely unique stuff Would definitely recommend!”

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Posted 5 years ago

“Beautiful clothes and beautifully packed. My new go to shop for baby presents! Cannot wait until I have some grandchildren to shop for as orders have all been presents! WELL DONE KATHRYNS”

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Posted 5 years ago

“Excellent service from ordering on the website to it being delivered.”

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Posted 5 years ago

“I’ve ordered from Kathryns a few times now and I have never been disappointed. Fabulous service from start to finish, always received my items quickly and had great customer service x”

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Posted 5 years ago

“Great service, quick delivery time and gorgeous kenzo jumper”

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Posted 5 years ago

“always come faster than what iam expecting . and really lovely packed and cared for very professional.”

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Posted 5 years ago

“Staff are nothing but helpful. Fantastic service always.”

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Posted 5 years ago

“Beautiful clothing for kids great service highly recommended”

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Posted 5 years ago

“Lovely clothes. Really fast delivery”

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Posted 5 years ago

“Best customer service. Beautiful clothes.”

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Posted 5 years ago

“I've used Kathryn's a few times now for kids clothing and I can only recommend it. Very good service and good prices for branded kids clothing! Thanks you”

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Posted 5 years ago

“Good quality clothing always happy to help you with purchases”

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Posted 5 years ago

“Lovely item at a good price. Arrived quickly and well packaged.”

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Posted 5 years ago

“Hi, I ordered my daughter a pair of high sock DKNY trainers, she loves them so thank you very much.”

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Posted 5 years ago

“Great items great service”

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Posted 5 years ago

“Thanks for the absolutely preferred service.”

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Posted 5 years ago

Kathryns is rated 4.8 based on 593 reviews