Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,201 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff where very helpfull and polite.”

Helpful Report

Posted 2 years ago

“Very clear explanation of policy.”

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Posted 2 years ago

“I have an unresolved problem with your 'smart luggage' add on. It's marketed as applying to cruises but when I try to activate it, I can only enter flight details which of course I don't have. I'm unable to contact anyone about it.”

Helpful Report

Posted 2 years ago

Dear Mr Watson, Thank you for taking the time to leave us a review. I can see you have since spoken to one of our advisors who have clarified that you have the Gold level of cover, which includes Smart Luggage as standard (no additional cost). However, this benefit is only applicable to flights where you have checked in luggage as it is compensation if your bag does not arrive on the carousel and cannot be located at the airport. You do still have baggage cover if your personal belongings are lost, stolen or damaged during your cruise up to £3,000, which you would claim for on return to the UK. I hope this helps but should you have any further queries please do not hesitate to contact our office. Kind Regards, Claire

Posted 2 years ago

“Efficient and pleasant. Good value for money”

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Posted 2 years ago

“Use just travel cover for all my insurance policies and never had an issue when dealing with the company”

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Posted 2 years ago

“Easy to renew, with good telephone responses. A refreshing change to have no increase from previous year's premium.”

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Posted 2 years ago

“Advisor was efficient, knowledgeable, friendly and listened to what I needed. The policy was a very reasonable price and was in my inbox before we finished the call ! Thank you”

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Posted 2 years ago

“i ALWAYS COULD GET HELP AND ADVICE, SO IT WAS EASY AND PLEASANT TO DEAL WITH”

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Posted 2 years ago

“The interviewer was clear and pleasant I use your company at least three times a year Is it necessary to go through my medical history each time?”

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Posted 2 years ago

Dear Mrs Andrews, Thank you for taking the time to leave us a review. We are required to run through our medical declaration at new quotation or renewal stage if your previous quotation was completed more than 30 days prior. This is because our medical questions can be updated from time to time so may not necessarily be the same as the previous quote. It is also to ensure we capture any changes in health that may have occurred. I hope this helps but if you do have any further queries please do not hesitate to contact us. Kind Regards, Claire

Posted 2 years ago

“The buying experience is good and the prices are reasonable but having never made a claim I cannot rate them on that which is the most important part of a policy”

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Posted 2 years ago

“professional and courteous”

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Posted 2 years ago

“Excellent cover,with no excess. Intended to buy single trip insurance, however, the annual insurance was such good value, that it made better sense to purchase it.”

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Posted 2 years ago

“Always helpful and amenable. A very good service.”

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Posted 2 years ago

“Telephone was quickly answered. Having previously purchased Just Travel Cover, the process was quick; efficient and friendly.”

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Posted 2 years ago

“Very good service very helpful made it very clear thank you”

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Posted 2 years ago

“Excellent service, Thank you!”

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Posted 2 years ago

“The agent I spoke to was polite and friendly and did her job well. I was very impressed from start to finish.”

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Posted 2 years ago

“Easily set up my requirements and pricing was competitive. It’s a pity that I was sent a discount code after setting up.”

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Posted 2 years ago

“My contact was John Helm, he completely took the drama out of booking. So we'll pleased”

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Posted 2 years ago

“I completed it all online.”

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Posted 2 years ago

Just Travel Cover is rated 4.7 based on 21,201 reviews