Just Travel Cover Reviews

Name: Just Travel Cover
Address: Victoria House, Toward Road, Sunderland, United Kingdom
Rating: 4.66

4.7 Rating 20,030 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Victoria House,
Toward Road,
Sunderland
United Kingdom
SR1 2QF

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just suprised with the higher rate that the policy concluded with”

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Posted 5 years ago

“I initially agreed a quote for 11 days' travel cover, which compared well enough with other brands. However, having realized that I needed -not 11, but 12 days' cover, I recontacted Just travel Cover, which ended up costing more than other competitors' quotes. I should have cancelled. My mistake.”

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Posted 5 years ago

“I have used this company on several occasions and had their insurance for several years and found the quotes are really competitive. What I do find frustrating however is accessing their website to print documents off. It is very hit and miss as to whether or not it will allow you to log in so inevitably you have to contact the company for assistance which is not really what you would expect to have to do. They have always managed to put right my issue but you should not have to do this in the first place.”

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Posted 5 years ago

“Not always clear and no discussion on price even though it has increased a lot. I have little choice because of medical attachment and you know it.”

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Posted 5 years ago

“Neither good nor poor just acceptable.”

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Posted 5 years ago

“I found the discounts applied not reflective of the texts you sent me - i did raise this at the time with your colleague and yet to receive an explanation”

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Posted 5 years ago

“Thought policy would be emailed to me but apparently not!”

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Posted 5 years ago

Good afternoon, Thank you for taking time to leave us feedback. I have resent the policy email which provide a link to allow you to access your policy documents in your online account. If you are still experiencing problems accessing your account, please do not hesitate to contact our office. Kind regards, Joy

Posted 5 years ago

“I do many health issues which have been managed successfully. I barely do any ealking/activities. Just relax and accompany my wife. I am not a huge risk . I think insurance was expensive. But .. it was better than not being insured”

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Posted 5 years ago

“Bit of a rip off but is needed in todays world .”

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Posted 5 years ago

“I did not expect so many questions and felt I was under the spot light. Was afraid to cough in case it went against me.thank you for the insurance but I don't think I shall use you again unless you ease up a bit.”

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Posted 5 years ago

Good morning, Thank you for taking time to leave us feedback. I am sorry to hear you felt under the spotlight when obtaining a quotation for your travel insurance. As a specialist medical insurer, our procedure is to complete a thorough medical screening which is agreed by all insurers on our panel. This allows our insurers to assess your risk and provide you with the most competitive policy to meet your needs and requirements. If you would like to discuss this further, please do not hesitate to contact our office. Kind regards, Joy

Posted 5 years ago

“filled form on tinternet ding dong”

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Posted 5 years ago

“Only just ok. Web dite could be easier to follow.”

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Posted 5 years ago

“we tried to book two seperate policies using the same e-mail address but now find that we cannot retrieve one of them as the log in requires date of birth to be inputted.”

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Posted 5 years ago

Dear Mr Coleman, Thank you for taking time to leave us feedback. Each account must have a unique email address due to General Data Protection Regulations. Please contact our office to provide an alternative email address. If you do not have another email address, we can arrange to have your documents posted. Kind regards, Joy

Posted 5 years ago

“In the past I have received an extremely good level of customer service when obtaining my travel cover with you. Unfortunately, even though I obtained the cover I required, the customer service adviser, for me, fell below par this time. I would like to give her the benefit of the doubt. Maybe she was fairly new to this position.”

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Posted 5 years ago

Good afternoon, Thank you for taking time to leave us feedback and I am sorry to hear the level of customer service received was not as expected. Your comments have been noted and passed to our training manager for review. Kind regards, Joy

Posted 5 years ago

“Staff very helpful. Price good.”

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Posted 5 years ago

“competitive compare to other providers.”

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Posted 5 years ago

“Very good service thank you”

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Posted 5 years ago

“Found what I wanted with no hassle.”

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Posted 5 years ago

“Cheaper than other websites”

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Posted 5 years ago

“Bit long winded to apply for cover”

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Posted 5 years ago

Just Travel Cover is rated 4.7 based on 20,030 reviews