Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House, Suite 5, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 20,980 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House, Suite 5,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

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“Met all our cruise insurance requirements at a reasonable cost with an extra 10% saving.”

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Posted 2 years ago

“Easy to use on line service, compatable to my needs. Booked and happy with insurance.”

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Posted 2 years ago

“They listened to my needs and sorted out an appropriate policy without costing the earth”

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Posted 2 years ago

“The person I spoke to was very patient and helpful and discussed different types of options.”

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Posted 2 years ago

“Very impressed with the cost of the cruise cover I purchased, normally as you get older the price goes up, not in this case so far so good however you only find out how good a company is when you need to make a claim.”

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Posted 2 years ago

“Always good service over a number of years I have used Just Travel”

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Posted 2 years ago

“Excellent cover at a good price”

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Posted 2 years ago

“Polite and helpful - thanks”

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Posted 2 years ago

“Very friendly, knowledgeable staff. Nothing is too much trouble to find you the best deals”

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Posted 2 years ago

“Always reasonable with good cover”

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Posted 2 years ago

“Very thorough which works for everybody. Not rushed. Able to ask questions.”

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Posted 2 years ago

“Excellent service, very helpful, received insurance policy straight away.”

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Posted 2 years ago

“I have been using Just Travel Cover for about 7 years since my I had cancer treatment. I have always done it over the phone and it's always been very easy. Even though it's been over 5 years since my cancer treatment I still continue to use them as it is so straightforward. Phones are always answered promptly and the assistants are very helpful. More than happy with the prices quoted. Will never use anyone else.”

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Posted 2 years ago

“Very helpful. Very efficient and kind.”

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Posted 2 years ago

“The transaction was smooth and informative all along the way.”

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Posted 2 years ago

“Quote process is straightforward. My question was answered promptly via the online chat which was really helpful.”

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Posted 2 years ago

“Simple online process at a reasonable cost.”

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Posted 2 years ago

“Spoke to someone on the phone who was very helpful, The insurance is really good as you can choose what components of the insurance you want, for example, I only wanted health insurance and not all associated things other insurers charge for like lost luggage, flight cancellation.”

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Posted 2 years ago

“Customer service is really bad. I have phoned to ask some questions / clarify the cover and spoke to two different advisors but was made to feel like I am mithering them. I thought they probably had a long day so tried again the next day and met the same unpleasant attitude. I have purchased the insurance as felt I was pushed into it without believing it is the right cover for me and my husband. I have found a better deal and customer service since so cancelled the product within the cooling off period. And yet again the same unpleasant customer service. They all sound like they don't want to be at work, don't want to answer the calls and definitely don't want to answer any questions....I would not recommend this company to anyone. 🤷”

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Posted 2 years ago

Hi Mrs. Kay, Thank you for your feedback, we appreciate your time. We believe you have spoken to our complaints handler today and this has been dealt with accordingly. Apologies for your experience once again, Just Travel Cover.

Posted 2 years ago

“Got a quote online and purchased it over the phone. The person on the phone whose name I can't recall, was very patient as we had a bad line and I was finding it hard to hear her.”

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Posted 2 years ago

Just Travel Cover is rated 4.7 based on 20,980 reviews