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Justmylook Reviews

4.6 Rating 95,840 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,840 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

I've been looking for volumising hair products for a while now and this Noughty Pumped Up set sadly hasn't quite done the job for me. I have fine hair but a lot of it so I'm lucky in a sense but I just want that extra oomph! This shampoo and conditioner is hardly any different to other brands I can find at Poundland. It could just be my hair to be fair, I haven't had it cut and styled for freakin' ages so maybe that plays a factor. Ah well, my search continues! The delivery was amazingly quick though, so if I find other products on here I know I like I will definitely buy from Justmylook for sheer convenience and speed.
Helpful Report
Posted 4 years ago
Trying "purple" shampoo/conditioner on the advice of my hairdresser to reduce the brashness yellow colour in my hair - hoping for a shiny silvery look!
Helpful Report
Posted 4 years ago
quite disappointed with the mascara as it had dried out somewhat. Maybe that was why it was cheap.
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Posted 4 years ago
I have only used it once, and hair feels cleaner and fuller. Looking forward to seeing the long-term affects.
Helpful Report
Posted 4 years ago
I have already left a view concerned about my order. There is a lack of communication which does need to be rectified clearly, even if to say there’s a delay to put customers’ minds at rest. That’s constructive criticism and not a review. After calling customer services to be told there was a delay and my order would be sent in 24 hours, that’s exactly what happened so thank you. My daughter is delighted with the products.
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Posted 4 years ago
Item was perfect as described, although 48hr tracked postage was poor and didn’t arrive for a week after ordering
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Posted 4 years ago
They had the products I wanted and shipping didn't take too long which was great. The reason I could only give 3 stars however, is they only allow you to buy 4 nail polishes in one order. This meant I had to do multiple orders and pay for separate shipping of each order which makes no sense at all and was a complete waste of money.
Helpful Report
Posted 4 years ago
The product I purchased was some spray tan solution and is fantastic. The issue is delivery. Very slow and I found the website misleading as to how long it would take for items to arrive. I expected super fast. Better communication to give a more realistic expectation would have given me confidence to shop again. I fortunately would only order again as a last resort.
Helpful Report
Posted 4 years ago
I ordered 4 sachets of sun bed cream, for £1.40 each instead of £3- bargain! But when they arrived they were scratched up and creased - looked like they’d been kicked around the floor for years I’m shocked they didn’t burst. When I opened them the consistency was weird so I’m not sure if they were ‘gone off’ ? Hmm
Helpful Report
Posted 4 years ago
It was my first time ordering of use , delivery was quick but my shampoo and conditioner came damaged the lids was cracked off both of them an there was shampoo an conditioner all over them... it was very strange as they were well bubble wrapped
Helpful Report
Posted 4 years ago
Items are good eventually. Customer service is shocking. Order was faulty but took ages ages get issue resolved.
Helpful Report
Posted 4 years ago
Fast delivery but a little disappointed to discover after I had placed my order, that I could of got it almost £5 cheaper if I had ordered direct with Healthspan. Next time I'll double check first.
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Posted 4 years ago
Tub came half broken
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Posted 4 years ago
All good and received. Thank you.
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Posted 4 years ago
Package arrived with one bottle cracked and had leaked all over the other stuff. I contacted Justmylook and they wanted me to return the damaged bottle despite me having immediately sent photos. Eventually they asked me if I wanted a credit or replacement. I asked for a repl and they gave me a credit! Not a great experience.
Helpful Report
Posted 4 years ago
Review was requested by justmylook. Genuine review. I was recommended justmylook through a friend. Unfortunately the item I purchased didnt have the same long lasting hold effect it did for my friend. Kryolan mastix I would avoid using for wigs ect. I couldn’t rate the product even 1 star. The company’s communication is also 1 star. Postage speed and presentation 10/10 It would be helpful in future you had product ratings available for people to view before purchase
Helpful Report
Posted 4 years ago
I placed my order over the phone,the woman I spoke to was a delight,my order arrived very quick.will be using them again.
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Posted 4 years ago
Great products and have ordered many times just let down this time by 6 day delivery from ordering, emailed customer services without a response so far
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Posted 4 years ago
Packaging looks odd. Delivered in good time.
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Posted 4 years ago
Delivery was 3 days late and when the bath bomb came it barely looked like what was on the picture, did smell very nice tho
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Posted 4 years ago
Justmylook is rated 4.6 based on 95,840 reviews