Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,561 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 7th November 2026

Anonymous

Justmylook 5 star review on 1st November 2026

Victoria Jacques

Julie Bradley

2754

Anonymous

Anonymous // 01/01/2019

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“No complaints 👍 Everything went smooth and absolutely 0 issues. Great company to deal with. 👌”

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Posted 6 months ago

“I recently ordered my Osis Rock Hard styling product from Just My Look. I got it at a good price and delivery was super quick. Really easy shopping experience all in all.”

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Posted 6 months ago

“Really competitive pricing, great communication and fast delivery. What more could you ask for?!”

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Posted 6 months ago

“Great service and goods well packaged.”

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Posted 6 months ago

“Easy ordering and fast delivery 🤗”

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Posted 6 months ago

“I founded the service very good and the website easy to get around and the order was very fast and on time good service 😀”

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Posted 6 months ago

“Gypsie water edp a total waste of money It lasts on skin 15 mins. It’s either counterfit not fit for purpose or a bad return. I’ve had this perfume in the past. It’s not the same. They then refuse to refund you. Customer care apaulling. Will never buy from these again !”

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Posted 6 months ago

Hello, Thank you for your review. We can confirm that we do not stock counterfeit items, all items are genuine as labelled. Justmylook x

Posted 6 months ago

“The order came promptly with all products ordered. Customer service also attended to my query quickly.”

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Posted 6 months ago

“Super quick service! I never ordered anything from here but I will redo!”

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Posted 6 months ago

“Very good company to buy from fast delivery and very competitive prices.”

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Posted 6 months ago

“Amazing service”

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Posted 6 months ago

“Speedy delivery, well packaged. Haven't tried the perfum as it's a gift for a friend.”

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Posted 6 months ago

“Ordered 2 weeks ago and still no sign of package”

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Posted 6 months ago

Hello, Thank you for your review. We can see our customer care team has reached out to resolve this. Justmylook x

Posted 6 months ago

“Excellent product. Easy to navigate your website, delivery excellen.”

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Posted 6 months ago

“Great product, great price and fast delivery thank you. I was kept well informed of tracking arrangements.”

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Posted 6 months ago

“The products l did receive were good and the waiting time was good however the customer services was poor l spent lots of money buying 6 expensive perfumes in one box one of them was missing you didn't take responsibility for that so much for keeping the customer happy l got no refund or replacement so l lost money ,l will not buy from you again”

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Posted 6 months ago

Hello, Thank you for your review. We can see our customer care team has reissued the missing item to resolve this. Sincere apologies for any inconvenience. Justmylook x

Posted 6 months ago

“Great company 🥰”

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Posted 6 months ago

“Quick deivery ..excellent condition and excellent product ...i have used this site alot and never been disappointed ..would highly recommend”

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Posted 6 months ago

“Top packaging and fast delivery”

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Posted 6 months ago

“Great service... good communication...fast delivery. Recommended..”

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Posted 6 months ago

Justmylook is rated 4.6 based on 106,561 reviews