Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,181 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd July 2026

Lorida Asllani

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

2441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super produkt”

Helpful Report

Posted 4 months ago

“Great price and quick delivery.”

Helpful Report

Posted 4 months ago

“Great place that I buy my perfumes most of the time because they’re always having great offers plus free shipping so I definitely recommend, and the products are 100% authentic.”

Helpful Report

Posted 4 months ago

“really good service”

Helpful Report

Posted 4 months ago

“Value for money on quality products, and good delivery service. It's now my go to toiletry and skincare website.”

Helpful Report

Posted 4 months ago

“Easy to book, amazing prices, great delivery”

Helpful Report

Posted 4 months ago

“I will never use this again”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. We can see that your order has been delivered to your pre-authorised safe place by Royal Mail. Sincere apologies for any inconvenience caused. Justmylook x

Posted 4 months ago

“great products and prices … quick delivery ..highly recommend this company”

Helpful Report

Posted 4 months ago

“Have not received this order yet,very disappointing.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and provided the relevant tracking details for your order. Please allow a little longer for delivery. Sincere apologies for the inconvenience caused. Justmylook x

Posted 4 months ago

“Palmers shimmer radiance body gloss is just beautiful, the smell of cocoa butter with added shimmer, my legs look glossy, no sticky residue, sinks into the skin beautifully”

Helpful Report

Posted 4 months ago

“Products well priced, good value for money. Very quick delivery. Excellent service.”

Helpful Report

Posted 4 months ago

“Really good service and great prices. Would definitely use again.”

Helpful Report

Posted 4 months ago

“Excellent site excellent prices!”

Helpful Report

Posted 4 months ago

“Arrived as promised in good time. Have not used it as yet but hoping it will be suitable as the previous brand I had caused an allergic reaction.”

Helpful Report

Posted 4 months ago

“Thank you very much for the product I am very satisfied!”

Helpful Report

Posted 4 months ago

“Worst experience ever ! Parcel for lost , appreciate this happens but I was getting 1 email every 2 days to resolve the matter , it’s such a poor customer service experience considering all I needed was a reorder for my best friends birthday gifts. WhatsApp chat is useless and email is useless … social media platforms are useless as well. I won’t be shopping here again ! Cult beauty is better”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and issued a replacement as per your request. Sincere apologies for the inconvenience caused. Justmylook x

Posted 4 months ago

“Good price on the items ordered. Quick delivery and well packaged.”

Helpful Report

Posted 4 months ago

“Great products at a good price”

Helpful Report

Posted 4 months ago

“Delivery time was emailed to me as Tuesday. Turned up Saturday prior and just left at .y front door. Raised it to justmylook and basically as it was left at my house its nk longer Their problem that's its gone missing. Told me to do the leg work with royal mail. Their issue and their customer let down won't use again.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. We can see that your order has been delivered to your pre-authorised safe place. Sincere apologies for any inconvenience caused. Justmylook x

Posted 4 months ago

“Products were really nice and it arrived within timescale as stated.”

Helpful Report

Posted 4 months ago

Justmylook is rated 4.6 based on 104,181 reviews