Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,817 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,817 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd August 2026

Olubusayo Onabamiro

Anonymous

Nimasha Lool

2560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not review products i have not received. Nearly two weeks and no information about where my items are.”

Helpful Report

Posted 6 months ago

“Excellent and quick delivery”

Helpful Report

Posted 6 months ago

“My package arrived with one item missing. I ordered 7 items. It only received 6. Your customer care is horrible and you’ve failed to resolve this issue. So, no, it was unfortunately a bad experience for me and I regret purchasing from you. Also, no matter how low the price is, I will not shop here again and will definitely not be recommending it!”

Helpful Report

Posted 6 months ago

“First time buying from this company and it was a very good experience. My products were in stock at a great price and were delivered to me very promptly. I will definitely use them again.”

Helpful Report

Posted 6 months ago

“Trust worthy and says what it does on the tin. Keep up the great work”

Helpful Report

Posted 6 months ago

“Always great prices and a wide range of products. Delivered on time and packaged well. Highly recommend!”

Helpful Report

Posted 6 months ago

“Excellent experience dealing with my return and promo refund thank you”

Helpful Report

Posted 6 months ago

“Great selection of beauty products at great prices. Bought my Olaplex at a 50% discount.”

Helpful Report

Posted 6 months ago

“I had a very good experience with your company, easy shopping, fast delivery and well packaged product. Thank you.”

Helpful Report

Posted 6 months ago

“Very quick delivery and really decent prices”

Helpful Report

Posted 6 months ago

“Sent wrong item contacted 15 times with no solution to their mistake. Wasted £50 on perfume I didnt order”

Helpful Report

Posted 6 months ago

“Amazing smell”

Helpful Report

Posted 6 months ago

“I did not receive my order and reported it to just my look a bot responded saying they were dealing with my query. That was a week ago. No communication since. I am not happy at all.”

Helpful Report

Posted 6 months ago

“Easy to navigate website. Huge range of beauty products of all types and price points. Frequent, genuine offers on products across the range. Tracked, free postal delivery. Excellent communication with customer.”

Helpful Report

Posted 6 months ago

“Great gift set. Excellent price and prompt delivery. Will definitely order again.”

Helpful Report

Posted 6 months ago

“If I could give zero stars, I would. I received the wrong item, which I sent back. No exchange, no response, no refund. Worst shopping experience, will never buy from them again, and do not recommend to anyone. Do yourself a favour, avoid avoid avoid.”

Helpful Report

Posted 6 months ago

“Wrong item sent and nobody will respond to my email! Awful customer service”

Helpful Report

Posted 6 months ago

“I was about to spend about £80 on my favourite shampoo and conditioner in bulk, and that was with a discount from another store I use all the time. I just decided last minute to check for another price and I found this website, and got the same product for £40 plus they came with pumps. I almost felt like I needed to order quickly before it turned out to be wrong. The delivery took a little longer than my usual store but it was worth it! Packages very carefully and I’m really pleased. Thank you!”

Helpful Report

Posted 6 months ago

“Great shop. Prompt dispatch and reliable next day delivery when needed. Reasonable prices for items and delivery. Secure packaging of products. What's not to like.”

Helpful Report

Posted 6 months ago

“I am very pleased with my purchase in this store. I found cosmetics at very good prices. I will definitely come back here.”

Helpful Report

Posted 6 months ago

Justmylook is rated 4.6 based on 104,817 reviews