Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,563 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 7th November 2026

Anonymous

Justmylook 5 star review on 1st November 2026

Victoria Jacques

Julie Bradley

2754

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks a lot”

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Posted 6 months ago

“Ordered hair product. Email to say order received. Email to say order will be dispatched. Emailed to say delayed. Another email to say delayed. Then an email to say its out of stock. Still waiting for refund.”

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Posted 6 months ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 6 months ago

“Very easy website to navigate. Extremely quick delivery great value foroney. Second purchase from this website, will order again.”

Justmylook 5 star review on 12th April 2026

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Posted 6 months ago

“Very reliable and very easy to order from. Quick on delivery and good prices.”

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Posted 6 months ago

“Excellent experience easy to use website. Prompt delivery . What can I say would highly recommend Justmylook to friend and family.”

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Posted 6 months ago

“Have ordered a few times in the past with no issue. In my last order I received an item I didn't request and had a missing item. Was advised I would need to return the item I didn't order then they would send me my missing item. Not happy that I have to go to the inconvenience of returning the item when it is not my error. Good customer service would be to just send me my missing item.”

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Posted 6 months ago

Hello, Thank you for your review. We're sorry to hear your unhappy. We can see our customer care team has issued a prepaid label for you to return the incorrect item. Justmylook x

Posted 6 months ago

“came super quick and the prices are amazing on the app compared to other places so 100% will be ordering from you guys again super pleased as this was the first time ordering from you guys!☺️”

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Posted 6 months ago

“Have used Justmylook multiple times. Always happy with my purchases. Good prices and fast dispatch”

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Posted 6 months ago

“Wasn't happy you sent wrong item .I did get intouch about it wk ago but still never heard anything back .I always used justmylook never had this problem before .not very happy at all”

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Posted 6 months ago

Hello, Thank you for your review. We can see our customer care team has issued a prepaid label for you to return the incorrect item. Justmylook x

Posted 6 months ago

“Arrived quickly and at a good price”

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Posted 6 months ago

“As normal fantastic delivery and price”

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Posted 6 months ago

“The product brought isn't in quality”

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Posted 6 months ago

Hello, Thank you for your review. Please can you email customerservices@justmylook and we will work to resolve this for you. Justmylook x

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Great products and very fast delivery”

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Posted 6 months ago

“Very good offer”

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Posted 6 months ago

“Have now placed several orders and everything always been spot on; will continue to use in future”

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Posted 6 months ago

“Excellent customer service. Would recommend without question.”

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Posted 6 months ago

“quick delivery. great service with fast order going trought.”

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Posted 6 months ago

“Great stuff Eros flame 🔥”

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Posted 6 months ago

“Prompt delivery service. Prices are always cheaper than other sites”

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Posted 6 months ago

Justmylook is rated 4.6 based on 106,563 reviews