Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,592 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th July 2026

Anonymous

Maria Alexandra

Jodie Nash

Patience Ayie

2534

Anonymous

Anonymous // 01/01/2019

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“Always great prices and a wide range of products. Delivered on time and packaged well. Highly recommend!”

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Posted 6 months ago

“Excellent experience dealing with my return and promo refund thank you”

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Posted 6 months ago

“Great selection of beauty products at great prices. Bought my Olaplex at a 50% discount.”

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Posted 6 months ago

“I had a very good experience with your company, easy shopping, fast delivery and well packaged product. Thank you.”

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Posted 6 months ago

“Very quick delivery and really decent prices”

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Posted 6 months ago

“Sent wrong item contacted 15 times with no solution to their mistake. Wasted £50 on perfume I didnt order”

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Posted 6 months ago

“Amazing smell”

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Posted 6 months ago

“I did not receive my order and reported it to just my look a bot responded saying they were dealing with my query. That was a week ago. No communication since. I am not happy at all.”

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Posted 6 months ago

“Easy to navigate website. Huge range of beauty products of all types and price points. Frequent, genuine offers on products across the range. Tracked, free postal delivery. Excellent communication with customer.”

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Posted 6 months ago

“Great gift set. Excellent price and prompt delivery. Will definitely order again.”

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Posted 6 months ago

“If I could give zero stars, I would. I received the wrong item, which I sent back. No exchange, no response, no refund. Worst shopping experience, will never buy from them again, and do not recommend to anyone. Do yourself a favour, avoid avoid avoid.”

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Posted 6 months ago

“Wrong item sent and nobody will respond to my email! Awful customer service”

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Posted 6 months ago

“I was about to spend about £80 on my favourite shampoo and conditioner in bulk, and that was with a discount from another store I use all the time. I just decided last minute to check for another price and I found this website, and got the same product for £40 plus they came with pumps. I almost felt like I needed to order quickly before it turned out to be wrong. The delivery took a little longer than my usual store but it was worth it! Packages very carefully and I’m really pleased. Thank you!”

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Posted 6 months ago

“Great shop. Prompt dispatch and reliable next day delivery when needed. Reasonable prices for items and delivery. Secure packaging of products. What's not to like.”

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Posted 6 months ago

“I am very pleased with my purchase in this store. I found cosmetics at very good prices. I will definitely come back here.”

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Posted 6 months ago

“I ordered a present for my mum with post 48 on 24th Dec , granted it was Xmas time snd post . I never received my item till 3rd January which was way over the time . I have sent emails twice now and was told someone would be intouch to discuss the matter and Im still waiting. I wint be using this company again”

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Posted 6 months ago

“Absolutely awful, perfume smells off, I have contacted them over 12 days ago regarding a return, and still waiting, terrible item and service”

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Posted 6 months ago

“Not issued refund after never arriving. Will contact bank to raise this issue.”

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Posted 6 months ago

“I am so happy with the service! It was super quick and the items were packed very well. Plus, the products are high quality and priced perfectly. I am confident I can recommend Justmylook to everyone!”

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Posted 6 months ago

“this a very bad company i had a experience very very poor service there is no any management which can solve customer problem i am still waiting for my parcel which i not received yet…., be careful”

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Posted 6 months ago

Justmylook is rated 4.6 based on 104,592 reviews