Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,371 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th October 2026

Sumera Memon

Lindsay Davies

Mohammad Abdulkhani

Awais Butt

Gabrielle Munslow

2737

Anonymous

Anonymous // 01/01/2019

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“excellent, very quich delivery, reall impressed”

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Posted 4 months ago

“My app crashed at checkout, the items still showed in my basket so it looked like the sale wasn’t completed. I checked out again then received 2 emails to say both times it’d gone through. I tried the help feature on the app which to be honest wasn’t great, I requested to then be emailed and although it took longer going back and forth with the customer service person it was rectified easily. However I have to wait 10 days for the refund to come back, that’s such a long wait!”

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Posted 4 months ago

“Great prices and quick delivery”

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Posted 4 months ago

“I had a great experience with Justmylook. The price was great and I received my Wild Jacob perfume quickly. No complains.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Enjoyed my first set fast delivery and some really lovely bits to try 🥰”

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Posted 4 months ago

“Stunning fragrance and great price compared to other outlets”

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Posted 4 months ago

“Extremely pleased with this product!”

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Posted 4 months ago

“Great choice, very easy to place an order, excellent free next day delivery. Thank you.”

Justmylook 5 star review on 1st June 2026

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Posted 4 months ago

“Excellent shop. Excellent prices.”

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Posted 4 months ago

“Very good company to buy from, excellent service, prices are always very reasonable. Have used this site quite a few times now. Never had any problems whatsoever, and they will keep you updated on your items.”

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Posted 4 months ago

“Really happy with the purchase”

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Posted 4 months ago

“Great products at reasonable prices, swift delivery and the packaging is pink my favorite color!”

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Posted 4 months ago

“Quick delivery good communication competitive pricing”

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Posted 4 months ago

“Very good service, good price and quick delivery”

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Posted 4 months ago

“No help and customer service is poor”

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Posted 4 months ago

Hello, Thanks for your review. We can see our customer care team has reached out and issued a full refund. Justmylook x

Posted 4 months ago

“Good products, easy to order, reasonable pricing, some ranges limited”

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Posted 4 months ago

“Everything I have purchased is spot on good value and quick delivery”

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Posted 4 months ago

“Smells really good. I love it.”

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Posted 4 months ago

“Bought Clarins body lotion and body milk at a very good price and was delighted how quickly it arrived. Very efficient, and great to get a product no longer found in the shops”

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Posted 4 months ago

Justmylook is rated 4.6 based on 106,371 reviews