Justmylook Reviews

Name: Justmylook
Rating: 4.62

4.6 Rating 86,893 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 86,893 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Justmylook 5 star review on 20th April 2024

Anonymous

Arpita Ananna Hasi

Justmylook 5 star review on 18th April 2024

Szandra Uri

1865

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The oui products were sealed, however the milkshake leave in conditioner wasn't sealed and it had spilled a bit inside the packaging. This was a gift for someone and it looked as thought I had used it”

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Posted 2 months ago

“This is not me”

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Posted 2 months ago

“Cheap prices but too much plastic packaging. I bought Faith in Nature soap and shampoo as they don't use plastic packaging and they arrived wrapped in large amounts of bubble wrap and in a plastic bag. I will not be using Justmylook again for environmental reasons”

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Posted 3 months ago

“Incorrect item sent so I was asked to return it. I've had to chase to get my correct item which has still not been sent despite my return being received.”

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Posted 3 months ago

“half of me conditioner bottle was gone. i sends email but they didn’t reply back to me 👎👎👎👎👎.”

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Posted 3 months ago

“Love the concept of this company, bargain prices for beauty items, however I feel I'm questionning the authenticity of the perfume I purchased. It just doesn't smell the same as my current bottle of Nina Ricci Nina. I purchased the bottle from Just My Look on this occasion as it was the best price and a larger bottle, but it just doesn't have the same smell. Very disappointed as reviews looked like a trustworthy company (apart from the customer services which appear to be terrible reviews). I've not attempted to contact them for that reason and also because I test sprayed the perfume so can't return it now.”

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Posted 3 months ago

“Although gloves are waterproof, i found that my hands did not get warm in them at all.”

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Posted 3 months ago

“Good service and communication. However, the amount of plastic packaging was really disappointing and totally unnecessary.”

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Posted 3 months ago

“Came with a mark on the bottle but overall decent”

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Posted 3 months ago

“Weakest link is customer care. Zero interactive.”

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Posted 3 months ago

“Order didn’t arrive on time. Messaged asking them to do the return but no response. Had to send another email which eventually got a response to. Sent the items back to them and now awaiting refund which hopefully won’t take long.”

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Posted 3 months ago

“ny delivery took like a week not 2 days”

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Posted 3 months ago

“In picture of arnica gel it showed it had a pump but just came with a cap disappointed it didn't have a pump as will not be easy to get out bottle have never had any problems with anything else I have bought”

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Posted 3 months ago

“Good value products BUT I didn't receive what was ordered spent just on £100 5 wrong items and because I didn't receive my e receipt they can't do anything but my bank statement says the money was taken out as soon as the order confirmed”

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Posted 3 months ago

“Received after a week . I had to contact Justmylook to find out where my parcel is and was told there was a delay in dispatching my order.”

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Posted 3 months ago

“Still waiting for the item to arrive !!”

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Posted 4 months ago

“If you used a better carrier than royal mail then I would shop more with you.”

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Posted 4 months ago

“The tubes of hand cream were much smaller than l expected. My fault as l didn’t read the small print.”

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Posted 4 months ago

“The service from Justmylook was very efficient, unfortunately they use RoyalMail for deliveries, the parcel went to the wrong delivery office so was delayed. Would use Justmylook again.”

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Posted 4 months ago

“As a company, I have no issues. But, one product that I bought is pretty much useless. "Lashtastic" mascara has nothing in it, the wand was quite dry. My 5 month old mascara has more in it than a new one! Avoid this product as basically you're just combing your eye lashes.”

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Posted 4 months ago

Justmylook is rated 4.6 based on 86,893 reviews