Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,719 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not 5 stars due to colour being off but excellent service as always. Prompt and excellent delivery.”

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Posted 3 years ago

“I always enjoy shopping with JulesB”

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Posted 3 years ago

“Excellent service. A bit disappointed I was only given 14 days to return the item as this is a Christmas present. It’s not a surprise present in the end because my partner needed to try it on for size.”

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Posted 3 years ago

“A great website with an option to pay via Amazon if your a new customer and unsure. So many brands available, if your buying for a gift you may want to check if the item comes in celophane if its something you prefer otherwise arrives in a nice box with tissue and speedy delivery and kept up to date on parcels arrival”

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Posted 4 years ago

“Well packed but shipment appeared delayed getting to Royal Mail on tracking. Ordered Thursday pm, expecting Saturday, delivered Monday”

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Posted 4 years ago

“Fast and efficient service”

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Posted 4 years ago

“Gown was beautiful but apparently because I paid by PayPal it was delivered to the billing address, my house and not to the shipment address, my daughter’s house hence she did not receive it for her birthday. I had to post it on to her☹️”

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Posted 4 years ago

“They were a nice company to deal with helpful and quick .”

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Posted 4 years ago

“Very good customer service”

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Posted 4 years ago

“Ordered on a Saturday and paid for next day delivery via DPD but it didn’t come until Tuesday via Royal Mail so had to collect from post office in case I wasn’t in”

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Posted 4 years ago

“Very friendly,and helpful staff in Zen Newcastle. Excellent product and efficient on line buying.”

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Posted 4 years ago

“Great telephone service when I needed some help when ordering... A review on how items need to be securely packaged... mine arrived ripped open on the end”

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Posted 4 years ago

“Item well packaged and delivered on time no issues.”

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Posted 4 years ago

“A great firm supplying quality products.”

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Posted 4 years ago

“Speedy refund from having to return bag due to being too small. Would definitely use again with the great service received. Good first impression as not used before.”

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Posted 4 years ago

“Great shop online experience”

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Posted 4 years ago

“Great online service a perfect way to make my purchases”

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Posted 4 years ago

“Nice quality weekend bag for my husband. He was very pleased with the size, shape and most importantly the quality of the leather. The cotton lining could have been a bit nicer (it showed black on the website and turned out to be cream) but overall........good value for money and a winner!”

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Posted 4 years ago

“Very good customer service. Clothes arrived quickly and efficiently. No quibble or delay over a refund. Well done.”

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Posted 4 years ago

“Quick delivery and paid for return”

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Posted 4 years ago

Jules B is rated 4.8 based on 8,719 reviews