Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,628 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“no”

Helpful Report

Posted 5 years ago

“Sarebbe bello poter visionare il sito in più lingue e l'eventuale reso dovrebbe essere gratuito con riconsegna al corriere presso il luogo di consegna.”

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Posted 5 years ago

“Loved it but it was a bit tight”

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Posted 5 years ago

“Prompt delivery”

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Posted 5 years ago

“They ship the next day, so arrive very quickly”

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Posted 5 years ago

“Quick delivery of product. Website easy to use. However, disappointing no introductory offer for being a first time customer with Jules B. Also having to pay for package delivery. Surely first order of this amount should be free.”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“Lovely t-shirt great price & delivery just disappointed that it didn’t come in the Holland Cooper packaging as it was a present for a friend”

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Posted 5 years ago

“Jules B has free delivery, what’s not to like about that, and they tell you exactly what’s happening with, updates, and delivery is excellent and always on time 😊”

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Posted 5 years ago

“Not happy with time taken for the refund,, 🙄”

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Posted 5 years ago

“Pleasant online help but when I returned the jacket to your Kendal store although the young lady was pleasant an older came in and was quite rude and lacked customer skills - this rather spoiled the JulesB experience for me.”

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Posted 5 years ago

“Not very happy. Lack of communication being the biggest problem.”

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Posted 5 years ago

“Paid for next day delivery on Friday at 5pm. Item didn't arrive until Wednesday.”

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Posted 5 years ago

“I was waiting for a confirmation email to say it was on its way, but I never got one!”

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Posted 5 years ago

“Your products and people are lovely but your website is not as sleek as I’d expect. The address finder kept defaulting to an address I hadn’t chosen and the order conclusion isn’t clear. It was quite frustrating!”

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Posted 5 years ago

“Well I will be happy when I receive my money back. Still waiting g at the moment.”

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Posted 5 years ago

“Okay”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Was on the roomy side for a size 10”

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Posted 5 years ago

“Quickly sent and beautifully packaged.”

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Posted 6 years ago

Jules B is rated 4.8 based on 8,628 reviews