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Jules B Reviews

4.8 Rating 9,067 Reviews

100 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,067 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Still waiting for parcel. Item has not arrived yet!”

Helpful Report

(Online UK) - Posted 2 months ago

“Still not received item tried to call customer service today to be on hold for two hours event to be cut off when 1st in Q this is not the Jules B I disappointed.”

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(Online UK) - Posted 2 months ago

“I have still not received my order. I sent an email to customer service on Friday. Looks like my parcel was still in Tyneside.”

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(Online UK) - Posted 2 months ago

“Unfortunately I have still not received my order from EVRI. Have now referred back to JULESB for update”

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(Online UK) - Posted 2 months ago

“I have still not received this order and customer care isn’t responding to my questions?”

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(Online UK) - Posted 2 months ago

“Wrong colour, it's not grey, it is silver birch and it was huge, not as described as I take an XL but it must have XXL with a wrong label in it”

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(Online UK) - Posted 2 months ago

“I ordered the above boots but they arrived with black soles.”

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(Online UK) - Posted 2 months ago

“The Item itself was fine, although came up small. I return the item, tracked postage and have not received any confirmation of receipt.”

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(Online UK) - Posted 2 months ago

“The gown arrived in a very sorry state - screwed up in a paper bag.”

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(Online UK) - Posted 2 months ago

“No confirmation of order from JB and not need delivered. Emailed twice with no response. Luckily I paid through PayPal and have needed to open a case.”

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(Online UK) - Posted 2 months ago

“Uggs were comfy, however; arrived damaged. Will not shop again with Jules B. Have re ordered from elsewhere”

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(Online UK) - Posted 2 months ago

“Incorrectly labelled as 36 when it is clearly 34.”

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(Online UK) - Posted 2 months ago

“My item has not been received due to a courier fault ,no sign of my parcel and incorrect proof of delivery photo.”

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(Online UK) - Posted 3 months ago

“I didn't receive my shoes,yet”

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(Online UK) - Posted 3 months ago

“I was sent the wrong size and was told my size had now sold out. I wasn't given anything for compensation against another purchase”

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(Online UK) - Posted 3 months ago

“2 items missing & impossible to speak to customer service”

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(Online UK) - Posted 4 months ago

“The product didn’t arrive and no assistance in resolving the situation which is frustrating and disappointing.”

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(Online UK) - Posted 4 months ago

“I have not received my order. Nor have I received any notification that it has been delivered. Please track and advise.”

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(Online UK) - Posted 4 months ago

“would have axpected a more coperative prodact aftercare”

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(Online UK) - Posted 4 months ago

“hi i have not received my parcel yet. am i supposed to have received it already??”

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(Online UK) - Posted 4 months ago

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Jules B is rated 4.8 based on 9,067 reviews