“Super efficient postage, amazed by the service of dispatch so quickly and ease of trusty next day. Very good service, would choose over most other suppliers of Ganni if possible.”
“This was my second purchase from Jules B and the level of service was outstanding on both occasions. Online ordering was easy and straightforward. Best of all was the speed of processing of the order - it arrived next day in Scotland. Excellent!”
“Definitely won’t order with this company again, ordering system not great.
My items was on its way only too be returned to them because the address wasn’t right after I put it in 3 times. Rang to have it dispatched again only to get a message from the post office that they had returned it to Jules B again !
Only wanted a coat”
Good Morning,
I have checked your account and can see that this was returned to the sender because there was missing information on your delivery address, when we got this back we added the information you told us.
this was then returned back to us again due to another address error, we can only deliver to an address with the information provided.
when we got this back, we refunded this at your request.
I sincerely apologise that this order wasn't as smooth sailing as it should have been, we weren't to know the address was incorrect but are still sorry that you didn't have the shopping experience we strive for at Jules B.
Have a great day,
Kind Regards,
Bernie
“Great service, easy to order and pay for online. Received very quickly and arrived well wrapped and packaged.
This is the first time I have ordered from Jules B and I would certainly use again.”
“Top quality jumpers at great prices. Postage and packaging was excellent and fast to arrive with me.
I would recommend and will use again my self for future purchases.”
“Quick delivery. Annoyingly, I had to send one item back, which was dealt with quickly but incorrectly. I clearly specified an exchange, but was instead refunded. This is despite me phoning them to confirm exchange rather than refund.”
English
