Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,370 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“Wrong item sent but customer service were amazing and fast , mistakes happen , definitely shop again”

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Posted 3 years ago

“Very surprised as this is the first time I’ve used Jules B and was really impressed with the ease of ordering and even more so by the quickest of the deliver....very efficient and will use again!”

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Posted 3 years ago

“Have used Jules B for quite a few purchases, always prompt delivery and nicely prepared. Always have a good range of clothes accessories and footwear to choose from. Nice to get the email prompts for new items in etc.”

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Posted 3 years ago

“Great products at great prices, will defiantly be returning”

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Posted 3 years ago

“Great people to shop from. Good range and it’s there the next day”

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Posted 3 years ago

“Great service . The dress was delivered rapidly . Unfortunately it was a tiny bit too tight at the top and I had to return it . Hopefully the refund process ( including the VAT that was paid separately ) will be as fast and efficient as the delivery of the dress”

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Posted 3 years ago

“Very satisfactory”

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Posted 3 years ago

“Website MISLEADING did not show the dress size ordered was unavailable! Therefore only HALF the order arrived, a jacket to match the dress! However, ALL of the money was taken from my account. I required a specific size for a special occasion. If I had know the item was not available, I would have ordered elsewhere. So I had to send the jacket back. All very inconvenient.”

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Posted 3 years ago

“The online process was really easy and the order came super quick and beautifully packaged. What's not to love.”

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Posted 3 years ago

“As always excellent customer service, garments always well packaged. Pleasure shopping from Jules B”

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Posted 3 years ago

“Lovely product. Very pleased with my sunglasses”

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Posted 3 years ago

“Wonderful customer service as I did have to change the size due to the first one being too big.”

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Posted 3 years ago

“They send quickly, but I think it would be fair to warn customers out of Great Britain that they have to pay taxes. I live in the Netherlands and I had to pay 45 € when the package arrived (to customs/DHL). (on top of the 15 € shipping fee I already payed). I sent them a mail because I wanted to refuse the package, but found out I would have to pay shipping anyway so I left it as it was; they could not do anything for me and told me that by buying it I had agreed with the terms, which of course is true, but if it would have been written more obviously on the site I would never have bought it there. The trousers were on sale there, that's the reason I bought them and not in the Netherlands. Now I payed far more than if I would have bought it here.”

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Posted 3 years ago

“First time using the - will definitely return - thank you.”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Delivered on time (though wrong colour) easy purchase.”

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Posted 3 years ago

“The service at Jules B is incredibly good . The packaging on anything ordered online is really really first class .”

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Posted 3 years ago

“The service I have always got from Jules B is always been excellent to date and will continue to use them as one of my preferred retail outlets”

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Posted 3 years ago

“Excellent service as always from Jules B”

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Posted 3 years ago

Jules B is rated 4.8 based on 8,370 reviews