Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,719 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery longer than expected. Nice website - easy to use.”

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Posted 4 years ago

“Jules are quick to deliver in beautiful packaging I hope the refund is just as quick Jules B always have the most stunning clothes for sale and probably the best online designer shop”

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Posted 4 years ago

“Jules B as a company are a delight to order from. Any queries are politely dealt with and, on the very rare occasion when I have returned an item of clothing because it did not fit/suit me, refunds are processed very efficiently. I am so pleased that Jules B are still in business as, frankly, I buy the majority of my clothes from you! Thank goodness for on line shopping!”

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Posted 4 years ago

“Delivery packaged well but abit slow (4days)”

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Posted 4 years ago

“Always a good experience, great customer service, it's a good shop.”

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Posted 4 years ago

“had to fix a torn stitch on neckline which slightly annoyed,butwill not stop me from ordering another one soon.”

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Posted 4 years ago

“Nice website with good variety of choice but the down side is the difficulty trying to get the label when returning items. Not everyone has a smart phone or a printer to be able to print the labels or get the bar code scanned ? Much simpler to just add the labels in the box ?”

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Posted 4 years ago

“These are lovely, they fit lovely, nice length, nice shape, but they are a little see through you have to wear skin colour briefs under, I would of bought Oska but they have a pink stripe down them which will limit what you wear with them, I know these will wear and last so I’m happy.. gave a 4 cause a little thin.”

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Posted 4 years ago

“Caught my eye especially the sale price. Very happy with the necklace, well made and looking forward to wearing even this summer.”

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Posted 4 years ago

“Very smooth and fast delivery and very impressed on how item was packaged in lovely box and tissue. Also liked how return was made easy.”

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Posted 4 years ago

“The tax for the shipment to sweden was so expensive so it wasn’t worth to pay it and receive the order.”

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Posted 4 years ago

“Very quick and efficient. Always nicely packed parcels. Prompt helpful replies”

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Posted 4 years ago

“Easy to order and well packaged, easy returns, not free but easy. Took an little longer to arrive than expected. Will use again”

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Posted 4 years ago

“will not be buying from julesb a hair as I had to pay 50 euro import duty”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“A bit disappointed with the postage charge, I paid for next day ordered in a Friday ( at 2pm) and didn't get it until the following Wednesday so even if posted on the Monday I should have received Tuesday”

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Posted 4 years ago

“I'm very pleased with my Leather Ouse Brogue Shoes .in which l Ordered and also the Customer Service given by Jules b. They tick all the Boxs for me and a great Quality Shoe and at a great ! Price too...”

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Posted 4 years ago

“Very efficient.”

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Posted 4 years ago

“Really quick delivery and return was reasonably easy but I did need to queue at the post office.”

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Posted 4 years ago

“Tutto bene tranne il fatto che ho pagato di più la spedizione perché il corriere mi ha chiesto 48 euro in più ma forse ho capito male io i termini di spedizione dopo la brexit non posso recensire L impermeabile perché ancora non L ho usato ma comunque è come me L aspettavo ciao e ci sentiamo al prossimo acquisto.”

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Posted 4 years ago

Jules B is rated 4.8 based on 8,719 reviews