Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,353 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The catch on the necklace came open, (it was hard to fasten as well), and I lost the pendant the first time I wore it.”

Helpful Report

Posted 4 years ago

Hi, sorry to hear that your item was faulty. Please contact our customer service at customerservice@jonrichard.com, they will be happy to provide you a replacement. Thank you, Jon Richard

Posted 4 years ago

“We ordered earring and a necklace which weren’t suitable but they were returned and refunded very swiftly excellent service”

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Posted 4 years ago

“Lovely jewellery reasonably priced have not been dissapointed with anything ive purchased.”

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Posted 4 years ago

“Lovely necklace suitable for children and adults- looks very elegant”

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Posted 4 years ago

“Items came quickly, & there lovely and soft, I Recommend this store”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“I ordered a rose gold necklace and earring set and it didn’t look like the pictures it was big and tacky but the delivery was fast and came before it was due”

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Posted 4 years ago

“Great quality stuff...more beautiful when you get to look in real.”

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Posted 4 years ago

“Bought a lovely bracelet which I'm very pleased with and it's good quality and fast delivery aswell would definitely buy from jon Richard.com Again”

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Posted 4 years ago

“I haven't received it. Email sent to company.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“Absolutely top class. This necklace and earring set is gorgeous. A great price and very quick delivery. Definitely recommend”

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Posted 4 years ago

“Have purchased a couple of items from JonRichard. Very pleased. Arrived quickly. Looked great. In fact I’m wearing some of his jewellery right now. Very happy”

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Posted 4 years ago

“Over the years have bought several items from Jon Richard for myself and very pleased with them all so perfect place to choose a birthday gift for a dear friend's birthday. She doesn't wear earrings so a bracelet seemed the perfect present- I was right- she loved it!”

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Posted 4 years ago

“Lovely piece of jewellery and very reasonably priced.”

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Posted 4 years ago

“Fast delivery, wonderful items, great customer service (one of the items arrived demage and quit instantly they refaund me)”

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Posted 4 years ago

“I bought this for a friends special birthday. She absolutely loves it. It’s a great design and excellent value for money.”

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Posted 4 years ago

“SIMPLY THE BEST :)”

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Posted 4 years ago

“I was very pleased with the jewellery I bought to go with my wedding outfit.”

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Posted 4 years ago

“I was very pleased with my ear rings they came very quickly and were very well packaged.”

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Posted 4 years ago

“Beautiful earrings and fast delivery.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,353 reviews