Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,340 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The jewellery is beautiful, a shame it is not presented in a presentation box as this lets it down. If I had purchased through a catalogue, and not direct it would have come in a box. The items purchased were gifts for bridesmaids and the bride, so not ideal!”

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Posted 3 years ago

“I am very disappointed with the my purchase. The picture of the earing in the website is misleading. I was shocked when I recived my order.The earing is very tiny and the size doesn't match the one showed online.”

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Posted 3 years ago

“Great service thank you very much.”

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Posted 3 years ago

“Ordered a single row of pearls. They are really pretty with a lovely clasp which has a large pearl placed on the top. Got them in the sale for £5. I will definitely shop here again.”

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Posted 3 years ago

“Fast dispatch and lovely earrings. Wouldn’t hesitate to order again.”

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Posted 3 years ago

“very cheap looking”

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Posted 3 years ago

“I ordered three bracelets, one sterling silver and two silver fashion ones. Delivery was quick and the quality of all three bracelets is great. Will definately use this site again great value too.”

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Posted 3 years ago

“Nice items, quick delivery and often good value too.”

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Posted 3 years ago

“Product is as advertised and looks so expensive, my friend is going to be delighted to receive it.”

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Posted 3 years ago

“I ordered 2 pairs of earrings because I wanted 2 pairs. You cancelled one pair of earrings without explanation, merely a notification of a refund?”

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Posted 3 years ago

“Matches earring and pendant set perfect gift”

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Posted 3 years ago

“I ordered four rose gold diamante necklaces for my daughter to give to her bridesmaids, also 4 extender chains to match as they are all quite tall. The boxes were extra but look better to give them as presents. Good quality necklaces, good communication and timely delivery”

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Posted 3 years ago

“Disappointed with earrings I bought they were much bigger than expected.but the bracelet I bought was lovely.”

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Posted 3 years ago

“Bought several items for friends & family. Absolutely beautiful Jewellery. It came before the expected date. Would recommend buying from Jon Richards. I bought several pieces when they were based in Debenhams.”

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Posted 3 years ago

“Lovely item once again!”

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Posted 3 years ago

“Had to return two pieces of the jewellery as the earrings were faulty and the bracelet kept dropping off. Quite disappointed.”

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Posted 3 years ago

Thank you for feedback - sorry you were uphappy with your recent purchase. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com.

Posted 3 years ago

“Very beautiful bracelet. Only gift pouch not arrived (was in description)”

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Posted 3 years ago

Thank you for your feedback - please contact us directly at customerservice@jonrichard.com where we can resolve the issue of your missing item.

Posted 3 years ago

“Lovely bracelet. Very reasonable price and quick delivery.”

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Posted 3 years ago

“I was pleased with my necklace, had so many compliments ,well worth the money, it was a bargain, would definitely recommend this company.”

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Posted 3 years ago

“Beautiful bangle, bought as a gift but might keep it myself”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,340 reviews