Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,341 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bangle, bought as a gift but might keep it myself”

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Posted 3 years ago

“Good quick service especially at this time. Items of good quality and securely packaged.”

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Posted 3 years ago

“Spot on cheers”

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Posted 3 years ago

“I love my earrings, I just wish there were more earrings that do up the same way.”

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Posted 3 years ago

“Purchased a silver bracelet for Christmas for my daughter in law, she loved it, very fat delivery thankyou, Mrs hadlow”

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Posted 3 years ago

“Lovely products. Nicely packaged. Thank you”

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Posted 3 years ago

“Great product and excellent service. Bracelet arrived on time and in perfect condition. Will definitely use this company again”

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Posted 3 years ago

“Ordered bracelet on express delivery and it was broken on opening. Contacted Customer Services who would have sent out replacement only bracelet was now out of stock. By the time this info was received it was too late to choose a substitute. I purchased from a competitor in time for Christmas. I received a refund and the broken bracelet will be posted shortly.”

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Posted 3 years ago

Thanks for your review, we are sorry you weren't completely happy with your recent experience. We offer a free returns service. For more information please follow the link - https://www.jonrichard.com/returns-policy-i5

Posted 3 years ago

“Very good 👍”

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Posted 3 years ago

“Easy to order, delivered quickly despite time of year. Good service !”

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Posted 3 years ago

“fast service value for money”

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Posted 3 years ago

“Excellent range of jewellery. I was delighted with my purchase which was a gift for my sister. Thank you”

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Posted 3 years ago

“Beautiful jewellery - completely happy with my purchase, would recommend.”

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Posted 3 years ago

“Sorry but I was not lucky as I waited anxiously for my order and it didn't arrive. I feel disappointed.”

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Posted 3 years ago

“I have returned the item, it came damaged in the box, I had to return it back.”

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Posted 3 years ago

“Hello! YES!!! I am very happy with your service, thank you very much!”

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Posted 3 years ago

“Lovely product … great service. Will certainly use the company again.”

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Posted 3 years ago

“Not as nice as it looked online,had a more silvery tone rather than gold. The emerald stones were lovely but overall a bit disappointed in the look of it, almost looked tarnished before it had even been removed from the packaging.”

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Posted 3 years ago

“I can't review an item you didn't send; why ask me to review it? One star for at least refunding my money”

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Posted 3 years ago

“The service was excellent and the brooch I purchased was of high quality. My friend absolutely loved it. I would buy again”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,341 reviews