Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,340 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply Silver earrings. Not the quality they used to be. And the stems of the studs seem slightly bent. Don't seem to have the, brightness, they used to have. Glad I had a slight discount, otherwise would be even more disappointed.”

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Posted 3 years ago

“The Brooch was exactly as listed and my mother loved it.”

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Posted 3 years ago

“I loved the bracelets I ordered. Perfect fit, good quality.”

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Posted 3 years ago

“Previous purchases been good but these 2 items were poor and returned same day. Still not had a reply 9r a refund.”

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Posted 3 years ago

“Very nice earrings”

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Posted 3 years ago

“Disappointed, it was a gift for someone and definitely didn't arrive as appeared on the website when I purchased it. Will not be buying from you again.”

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Posted 3 years ago

“I bought a few items from Jon Richard for Christmas gifts. The items were delivered quickly and arrived in perfect condition. I would not hesitate to order from Jon Richard again.”

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Posted 3 years ago

“It was more beautiful than the picture shown. Will definitely buy it agai.”

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Posted 3 years ago

“Love these earrings! They are so nice to wear. Not too heavy or too light. Love them”

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Posted 3 years ago

“Delighted with the jewellery.”

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Posted 3 years ago

“Bought as a Christmas present. My wife loved the earrings. My only issue was that as a present to come through the post. The package stated in big letters who it was from. I would have loved it not to have had a name on packaging.”

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Posted 3 years ago

“Ordered a trio set of earrings & necklace. Good quality and was delivered quickly. Happy with purchase.”

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Posted 3 years ago

“Easy to order, quick delivery (even though it's December), lovely products.”

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Posted 3 years ago

“Love this jewellery brand.Everything l have ordered is excellent and just like photo.Fast service too.”

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Posted 3 years ago

“I received a gift that was tampered and have not got a refund till today”

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Posted 3 years ago

“I have not received my item yet”

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Posted 3 years ago

“I bought two brooches for Christmas. They were both beautiful and were presented in a very nice gift box”

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Posted 3 years ago

“Lovely necklace . Very pleased with the style , length and colour. Very well packaged and quick delivery. Thank you.”

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Posted 3 years ago

“First time ordering from this company. Beautiful reasonably priced product and really efficient delivery timing. Will definitely order from them again.”

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Posted 3 years ago

“I bought 3 items and all were carefully packed and presented. They look perfect to give as gifts.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,340 reviews