Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, quick delivery, very happy with purchase and good value. Happily recommend.”

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Posted 3 years ago

“Very happy with everything I've brought from you”

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Posted 3 years ago

“Very good customer service”

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Posted 3 years ago

“Arrived quickly and well packaged really pleased with the good quality of the jewellery - value for money”

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Posted 3 years ago

“Quick delivery. Beautiful necklace wore it at my daughter's wedding ,many good comments. Thanks”

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Posted 3 years ago

“I ordered a silver necklace and when it turned up it was a multi coloured chain very disappointing”

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Posted 3 years ago

Hi, we are sorry to hear this. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, the best email address to contact our customer service team is customerservice@jonrichard.com. Thank you, Jon Richard

Posted 3 years ago

“I was sent a wrong consignment. It was complete breach of contract. They sent me a different pair of earrings and contact to call except email. No costumer care.”

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Posted 3 years ago

Hi, we are sorry to hear this. Our customer service team have contacted you to resolve your recent issue via the following email address - customerservice@jonrichard.com. Thank you, Jon Richard

Posted 3 years ago

“Bought a couple of bracelets for myself and a couple for gifts, they were in the sale so a fab price and I'm really happy with them 👍”

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Posted 3 years ago

“Ordered a jewellery set and bangle. Very pleased with all items, excellent value and items received in a few days, can't wait to wear them. Will definitely be buying again”

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Posted 3 years ago

“Poor quality item described as plated but just 4 rows of dimantes which don’t really sparkle, will be returning for a refund.”

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Posted 3 years ago

“Love my new jewellery ❤❤”

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Posted 3 years ago

“Love all jewellery i purchased amazing quality and at a respnable price”

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Posted 3 years ago

“Excellent service one item was faulty and it was replaced the next day can not fault their customer service”

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Posted 3 years ago

“Lovely earrings for the money, my sister loved them”

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Posted 3 years ago

“Ordered 2 separate bracelets for daughters Prom. Both out of stock when showing available.”

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Posted 3 years ago

Thank you for your review and many apologies for the recent issue you experienced. Our team are currently investigating this, if you have any further queries please don't hesitate to contact our customer service team at customerservice@jonrichard.com.

Posted 3 years ago

“I am very pleased with my purchase,they were exactly the right colour I was needing.”

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Posted 3 years ago

“Beautiful jewellery. I have bought numerous pieces and always great quality and pretty.”

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Posted 3 years ago

“Nice pieces of fashion jewellery, hoping to wear at a wedding I am attending”

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Posted 3 years ago

“Excellent and very cheap yet expensive looking. I don’t have pierced ears so they are perfect for me.”

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Posted 3 years ago

“Ordered a bracelet on the 20th May and had a notification of it's despatch on the 25th May; 10 days later it's now the 4th June and I still haven't received it. Very disappointing.”

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Posted 3 years ago

Hi, we are very sorry to hear this. Our customer service team have advised that your parcel was unfortunately lost in transit and that they have now resolved the issue for you. Many apologies again and if you have any further queries, please don’t hesitate to contact customerservice@jonrichard.com. Thank you.

Posted 3 years ago

Jon Richard is rated 4.4 based on 5,585 reviews