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Jon Richard Reviews

4.4 Rating 5,725 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,725 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
First time purchaser and impressed with Jon Richard. Products arrived very quickly although two items were damaged. Contacted customer services who were quick to respond, polite and very helpful. Both itemswere replaced quickly. Very happy.
Helpful Report
Posted 2 years ago
Quick delivery
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Posted 2 years ago
Absolutely love their jewellery especially in the sale when I can treat myself to more, good quality and I am not afraid to wear it incase it is lost but looks expensive, brilliant to take on holiday or just to bring a smile to my face and compliment an outfit.
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Posted 2 years ago
Great prices. Great products. Easy to order website. Quick delivery
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Posted 2 years ago
Products are really good quality, images accurate (colour was same as picture) and good delivery timings.
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Posted 2 years ago
Came across Jon Richard on random birthday gift search and found the best gift. There were many options. Very good brand with variety of gift options.
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Posted 2 years ago
Lovely items perfect for my wedding
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Posted 2 years ago
I have three pairs of earrings from Jon Richard and they all gain complements from my friends. They are comfy and well made. One of the pairs a bought online and was very satisfied with their overall service.
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Posted 2 years ago
The first necklace I ordered came damaged but I was so impressed with your returns policy and you got a new one uo me in just a couple days. Very good service thank you.
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Posted 2 years ago
Great website, lots of choice. Fast delivery
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Posted 2 years ago
Very easy to order & was delivered on time. I purchased silver cross & chain for my Granddaughters birthday she ws very pleased with it. Thankyou
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Posted 2 years ago
Very nice item . Not a lot a diversity. I was looking for a vintage model but with a modern touch and materials. Let’s say , inspired by royal Brooches. Overall a nice item .
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Posted 2 years ago
Delivery and packaged very well great prices
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Posted 2 years ago
Absolutely adore my head piece ,bought for my vows ,it may be simple but ohh boy impact is huge ,very sparkly Would highly recommend Little bit disappointed it didn't come in a gift bag
Jon Richard 5 star review on 4th July 2024 Jon Richard 5 star review on 4th July 2024
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Posted 2 years ago
Beautiful jewellery. Poor customer service. I purchased a necklace as well as earrings and bracelet for a present. The necklace should have been £100 but purchased at £80. The gift box was too small and fell apart on opening. I did email over a week ago and to date have received no response.
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Posted 2 years ago
Good website, fast delivery.
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Posted 2 years ago
Got 2 sets one direct and one through debenhams and they are both gorgeous
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Posted 2 years ago
Bad experience. Ordered earrings online , very bad quality. I’ve bought one pair in Next, ordered second pair for my friend online in your shop. You can see the difference in quality on attached photos. Sent a message to costumer service , no answer for 1 week.
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Posted 2 years ago
Came extremely quick and is good quality!
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Posted 2 years ago
Jon Richard jewellery has become my go-to gift for special occasions due to its exquisite designs and quality. Each piece exudes elegance, perfect for marking significant moments. With a diverse range of styles, there's always something to suit any taste. Whether it's a birthday, anniversary, or holiday, Jon Richard jewellery consistently impresses and makes every occasion special.
Helpful Report
Posted 2 years ago
Jon Richard is rated 4.4 based on 5,725 reviews