Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,290 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as described, speedy delivery”

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Posted 2 years ago

“Iv had a few things and iv been pleased with them all”

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Posted 2 years ago

“Excellent quality, great price and fast delivery thank you”

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Posted 2 years ago

“Hi I ordered two Lipsy bracelet sets they should of came with gift boxes but they didn't come”

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Posted 2 years ago

Hi, thank you for your review. We apologise for the recent issue you experienced and ask you to email our customer service team at customerservice@jonrichard.com to resolve the issue for you as soon as possible. Thanks, Jon Richard

Posted 2 years ago

“Love the earings very happy .”

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Posted 2 years ago

“Haven't received purchase”

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Posted 2 years ago

Hi, thank you for your recent review. We're extremely sorry about the recent issue you experienced and ask you to email our customer service team at customerservice@jonrichard.com, for us to resolve this as soon as possible. Thank you, Jon Richard

Posted 2 years ago

“Very pleased with the jewellery I purchased. Lovely details and good quality.”

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Posted 2 years ago

“Lovely gift set for my partner.”

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Posted 2 years ago

“You cancelled the order I didn’t receive anything.”

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Posted 2 years ago

Hi, thank you for your recent review. We're sorry about the recent issue you experienced and ask you to email our customer service team at customerservice@jonrichard.com, for us to resolve this as soon as possible. Thank you, Jon Richard

Posted 2 years ago

“I ordered a gold leaf headband — confirmation received and I was looking forward to my parcel arriving. The headband was special as it was chosen to match my dress for our son’s wedding on the 1st September. A couple of days later I received an email advising that you had received the item I had returned … I didn’t even receive it to return. No further communication from you … poor service!”

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Posted 2 years ago

“Really good quality, great prices in the sale, quick secure delivery”

Jon Richard 5 star review on 12th July 2023

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Posted 2 years ago

“Delivered with care,,& Item was well packed too..Very pleased..gwen3pearce@gmail.com”

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Posted 2 years ago

“It's been 3 weeks and I'm still waiting for the package to get there. I also don't know which of the 3 email @'s i am even supposed to write this to so i will figure this out afterwards.”

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Posted 2 years ago

“Great company to deal with fast delivery good quality .I have purchased a lot of jewelry from them .”

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Posted 2 years ago

“The hoop earrings are very loose and always come off”

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Posted 2 years ago

Hi, thank you for your recent review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you to follow our returns procedure. Full returns details can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 2 years ago

“Absolutely beautiful, lovely quality and fast delivery”

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Posted 2 years ago

“Beautiful bracelet and well finished. I bought for a young nurse who is graduating. She loved it.”

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Posted 2 years ago

“Beautiful goes with any outfit, would recommend”

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Posted 2 years ago

“Lovely bracelets, excellent price especially in the sale. Will definitely buy again.”

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Posted 2 years ago

“Sadly of the three brooches only two were the true colour in photograph. The rose gold one was very faded. Not good”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We also offer free returns for all UK orders. Our full returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 2 years ago

Jon Richard is rated 4.4 based on 5,290 reviews