Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,506 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful set of earrings and necklace. Quality and reasonable prices. Will be buying again”

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Posted 2 years ago

“bought a few pieces for Christmas gifts very happy with them all nicely boxed .”

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Posted 2 years ago

“Lovely items, I needed 5 as gifts for my bridesmaids was a bit disappointed they didn’t come in a little box or bag”

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Posted 2 years ago

Hi there, Thanks for your review! We are sorry to hear you are not completely happy with you order. Please contact our Customer Service team on customerservice@jonrichard.com who can help to resolve this with you. Kind regards, Jon Richard

Posted 2 years ago

“Always happy with my purchases never disappointed thank you for being just you merry xmas”

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Posted 2 years ago

“Bracelet was too small. will gift it to Grandaughter now”

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Posted 2 years ago

Hi there, Huge apologies you are not satisfied with your order. Please contact our Customer Service team at customerservice@jonrichard.com who will help to resolve this for you. Kind regards, Jon Richard

Posted 2 years ago

“Lovely jewellery! Very happy with bracelets and packaging!”

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Posted 2 years ago

“Nice piece. Quick delivery . Thank you”

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Posted 2 years ago

“I requested for a refund for a product I returned thru emails via therlir contact support, but I did not receive any confirmation. No number to call to chase it up.”

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Posted 2 years ago

Hi there, We are sorry to hear you're not happy with you order. Please can you confirm if this has now been resolved with our Customer Service team? Alternatively, please can you provide your Order No and we can check with our Customer Service team to get this resolved. Kind regards, Jon Richard

Posted 2 years ago

“Excellent value, very nice pendant.”

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Posted 2 years ago

“The items I purchased were perfect for what i needed them for. simple and understated.”

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Posted 2 years ago

“I thought it was too good to be true. Really happy with my purchases. So glad I ordered 5 in 1 go.”

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Posted 2 years ago

“Just what I wanted at a reasonable price - thank you”

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Posted 2 years ago

“Beautiful items lifting up the looks.”

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Posted 2 years ago

“Rude, arrogant counter assistant at Jon Richards concession in Next.”

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Posted 2 years ago

Hi there, We are sorry to hear about your in store experience. Please contact our Customer Service team on customerservice@jonrichard.com with further details and they will investigate further for you. Kind regards, Jon Richard

Posted 2 years ago

“Fantastic set infinity necklace and earrings”

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Posted 2 years ago

“Item wasn’t received. I was told an alternative would be posted out and this still hasn’t come and now I am getting no response from communication”

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Posted 2 years ago

“The set looks amazing, will be a great birthday present”

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Posted 2 years ago

“Ring received only worn it for 1 week and it’s all discoloured”

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Posted 2 years ago

“Nice looking products, good quality. Happy with my purchase”

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Posted 2 years ago

“Due to arthritis I've been unable to wear my pierced earrings Ordered 2 pairs of clip ons and I am so pleased with them Really good quality and comfortable unlike clip ons in the past”

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Posted 2 years ago

Jon Richard is rated 4.4 based on 5,506 reviews