Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality jewellery at exceptional prices. Fast and efficient service”

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Posted 4 years ago

“Jewellery looked cheap was disappointed as was a gift.”

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Posted 4 years ago

“Lovely little piece of jewellery! Gorgeous and very sparkly. Love a bit of bling! Arrived very quickly and in time for a 60th birthday gift from the girls!”

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Posted 4 years ago

“I am very satisfied with Jon Richard artificial jewellery products. They are produced with a simple but elegant design. I would have given 5 star but with everything there is a little room for improvement.”

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Posted 4 years ago

“Excellent quality and reasonable prices! I never feel regret with my purchase from Jon Richard. I use this brand for long years.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I have been buying Jon Richard jewellery for years and, obviously, love it! Because of lockdown I have been forced to use the online service and was really pleased with the speed of delivery. Although I would rather see the pieces before I buy I was pleased with the items I ordered.”

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Posted 4 years ago

“item ordered 24/2/21 and money taken from paypal same day,two weeks later no goods, no phone numbers for customer service, do not spend money here.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“Very pleased with the presentation and jewellery. It was a gift and they really loved it.”

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Posted 4 years ago

“Missing items and still waiting after 3 weeks”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“It’s gorgeous. Looks just like the photo”

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Posted 4 years ago

“Happy with the produt, Would love to know when they are offers on so can buy more.”

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Posted 4 years ago

“Looks lovely, just a shame it didnt come in a box.”

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Posted 4 years ago

“I always by Jon Richard clip earrings I ordered three pairs but one arrived with broken clip I looked on website for a contact telephone number but nowhere to be found I will be sending earrings back tomorrow so I only hope there customer service is good so it is hard to rate at the moment so that’s why only 4 ⭐️”

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Posted 4 years ago

“Very pleased with the speed and efficiency of receiving my order. Am overjoyed with the quality of the products. Thank you.”

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Posted 4 years ago

“Very fast delivery, items look exactly like the pictures!”

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Posted 4 years ago

“never turned up”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“I’ve bought quite a few pieces of jewellery over the last few years from Jon Richards and always have been pleased with the items.”

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Posted 4 years ago

“I recently ordered 4 jewellery sets for my bridesmaids. They arrived quickly are are beautiful, but one set had the bracelet missing. I emailed customer service who sent a new one out next day delivery and it is perfect! All 4 sets I purchased are different but equally beautiful and good quality. The customer service was excellent and actioned very quickly. I can’t wait to see these on my bridesmaids. Thank you!”

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Posted 4 years ago

“Cute, but it didn't come in the original box. I am not happy.”

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Posted 4 years ago

Hi, we are sorry you are disappointed. If a product comes with a gift box the image online will include this - unfortunately not all our products come with gift boxes. We have boxes available on our website pricing between £1 and £4. I hope this helps or any future purchases.

Posted 4 years ago

Jon Richard is rated 4.4 based on 5,523 reviews