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Jon Richard Reviews

4.4 Rating 5,592 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,592 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
I was very happy with my recent purchase. All of the items are beautiful and as they were in the sale were a bargain. They arrived promptly and in excellent condition.
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Posted 4 years ago
Excellent quality bridal tiaras and hair combs I’m in love
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Posted 4 years ago
Very disappointed sent me wrong product and I asked for right product as needed it by Sunday they said send 1st class took 4 days to receive not one bit satisfied can't even speak to anyone
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Posted 4 years ago
Hello, sorry to hear about this inconvenience. Please contact our customer service team at customerservice@jonrichard.com if your issue is still unresolved and they'll be happy to help. Thank you - Jon Richard
Posted 4 years ago
Good quality. Fast delivery. Very happy with my purchase
Jon Richard 5 star review on 28th May 2021
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Posted 4 years ago
My bracelet is absolutely beautiful. Great value indeed. The service is superb too. I will be shopping for other items. Thank you for such a super piece of jewellery and great service.
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Posted 4 years ago
Jon Richard was a great find. I love my toggle bracelet. I will be giving to many of family and friends in the near future. I am a very happy customer.
Jon Richard 5 star review on 26th May 2021
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Posted 4 years ago
I was really happy with my purchase and the speed of delivery.
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Posted 4 years ago
I was looking for some earrings for my wedding but in a specific colour. After searching for a while I found this website and the perfect pair. The definitely finished of my look on the day. Thank you.
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Posted 4 years ago
Beautiful, no other words needed. Stunning ring have had soo many people comment on it.
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Posted 4 years ago
My order was received completely smashed and on poor condition! Had to return it for a refund and I ended up having no gift for my friend!! Definitely not going to order ever again!!
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Posted 4 years ago
Hi, sorry to hear that your item was damaged. Please contact our customer service at customerservice@jonrichard.com, they will be happy to provide you a replacement for your friend. Thank you, Jon Richard
Posted 4 years ago
The Jewellery is always nice but I think all orders should come boxed free of charge. The gift boxes are overpriced for what they are and don’t seem to come in any range of sizes either.
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Posted 4 years ago
I have purchased several items of jewellery and hair clips and am so pleased with the quality of each piece. Very quick service and protectively packaged.
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Posted 4 years ago
The website is super easy to use. Very clear and what you seen on screen is what you get sent. The items I have purchased are stunning and have made beautiful gifts both for myself and others.
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Posted 4 years ago
Lovely jewellery good quality , very sparkly. Extremely fast delivery. Highly recommend
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Posted 4 years ago
Lovely jewellery, just as shown in the photos and very fast delivery.
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Posted 4 years ago
Great jewellery at reasonable prices. Delivery is very quick too.
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Posted 4 years ago
Fast delivery, well packaged, lovely necklace. I bought in the sale, good value for money. Very pleased with my purchase. Thanks!
Jon Richard 5 star review on 10th May 2021
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Posted 4 years ago
I bought this as a birthday present. It looks very elegant and classy. I just wish the box it came in had Jon Richard engraved on it or something. The box was dark blue and velvet which was nice, however when you go to open it you don't know which side it opens, so a label on the top would look and and also help indicate which side it opens. Overall can't fault the product :)
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Posted 4 years ago
J richard is my favourite jewellery designer Beautiful and classy jewellery V happy with my purchase
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Posted 4 years ago
Beautiful ring but looks very fragile. Hope it lasts
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Posted 4 years ago
Jon Richard is rated 4.4 based on 5,592 reviews