Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,592 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely service. Ordered a few pieces for my mums birthday and she loves them. I will be ordering again 😊”

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Posted 4 years ago

“Very pleased with the two pairs of earrings purchased recently and will buy one set again in a different colour metal. Well packaged items and prompt service . Thank you.”

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Posted 4 years ago

“Beautiful, really pleased will be wearing on my wedding day”

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Posted 4 years ago

“lovely wee set , very good quality, arrived quickly , would definitely recommend”

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Posted 4 years ago

“I bought the set: necklace, bracelet and earrings for my wedding day. They were absolutely beautiful and delivered on great time. Only reason not 5 star, is the fact the pin on the earrings are not sturdy and bend. This didn’t effect the look of the earrings from the front.”

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Posted 4 years ago

“Bought for my granddaughters prom just beautiful”

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Posted 4 years ago

“Lovely bracelet,arrived well packaged, very quick delivery.”

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Posted 4 years ago

“I love the simplicity of my jewellery”

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Posted 4 years ago

“I bought jewellery and was charged £3.58 VAT, as I live in Jersey we do not pay UK VAT. I emailed your customer services and they sent me an email on 20th May stating it would take 4 days to check it out and they would get back to me, but no one has.”

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Posted 4 years ago

Hi, we are sorry for this inconvenience. Please contact our customer service team at customerservice@jonrichard.com if this issue is still unresolved. Thank you - Jon Richard

Posted 4 years ago

“Excellent service, just what I wanted, love the selection from JonRichard!”

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Posted 4 years ago

“I've been looking for a website that compares lenders and occasionally found Credit-10. What is good about the service is the wide choice of lenders. Thus, probably everyone could find something suitable regardless of the situation.”

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Posted 4 years ago

“Lovely pair of earrings! Delivered promptly too.”

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Posted 4 years ago

“My purchases arrived super quick, and I was extremely delighted with gorgeous ring and earings. Will definitely be purchasing again as soon as the ring I want comes back into stock. A very satisfied customer indeed”

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Posted 4 years ago

“I bought two pairs of earrings for my sons wedding next April! When they came I expected them to be better quality for the price and they were quite a lot smaller than I wanted! They are pretty though but, will probably only buy jewellery from a shop in future!”

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Posted 4 years ago

Hi, we're sorry to hear you were disappointed in the size of the earrings. We do provide measurements where possible to help customers choose their desired look. We hope you will give JR.com another look over - Jon Richard

Posted 4 years ago

“Excellent service, ordering was easy the delivery was fast. I had a very minor problem but it was sorted very quickly by a very friendly assistant ( back missing off one of the earings, a few sent out immediately). I ordered a matching set of 3,necklace, bracelet and earings for my daughters wedding, they are gorgeous and the quality is brilliant, they look much more expensive than the price paid. Top marks for everything.”

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Posted 4 years ago

“I haven’t received my order, I keep ringing your number and it says this number doesn’t exist. I ordered the Green trio pear set a month a go and I am still waiting.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. It looks like you've been refunded for this. If you still have ant issues please contact customerservice@jonrichard.com, Thank you- Jon Richard

Posted 4 years ago

“Beautiful tennis bracelet well worth the price”

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Posted 4 years ago

“So happy with my purchase, I have bought this to wear on my wedding day and it’s perfect. So dainty and excellent value.”

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Posted 4 years ago

“Fast delivery, well packaged. Beautiful, unusual silver heart pendent. Very happy with my purchase and brilliant service. Thankyou”

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Posted 4 years ago

“I've ordered with Jon Richard for a while now, Mostly just bracelet or bangle,and normally wait till sale ,items good quality and delivery is as speedy as it can be.Would definately recommend.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,592 reviews