Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous quality items.”

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Posted 4 years ago

“I bought 3 dragonfly brooches tor my mother, mother-in-law and a close friend. They all said how wonderful the brooches were and would wear them on their coats. Very quick delivery also.”

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Posted 4 years ago

“My silver bangle is of the highest quality and amazingly priced- I’m thrilled!”

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Posted 4 years ago

Hi, it's amazing to hear you love your product! However, you've only given us 1 star. We hope this was just a mistake as you seem very happy with you Bangle. Please do let our customer service team know if there was an reason behind the 1 star - Jon Richard

Posted 4 years ago

“I recently bought some jewellery from JonRichard.com as gifts for my daughter and sister-in-law. The package arrived within 24 hours and everything was as gorgeous as it had looked on the website. This is a brilliant site for gifts for family and friends - and yourself!”

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Posted 4 years ago

“Bought a gorgeous looking bracelet, fit and look are real good,looking at them for unique pieces”

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Posted 4 years ago

“Absolutely stunning jewellery, fast delivery and my mother was over the moon with her presents .”

Jon Richard 5 star review on 30th March 2021

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Posted 4 years ago

“Love the jewellery I sent for, l always buy my earrings from John Richard as he sells clip on earrings and no one Else,has the variet,”

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Posted 4 years ago

“I recently purchased matching necklace, bracelet and earings. However I received a wrong necklace. After informing Customer Services, their mistake was rectified without any hassle. I was happy with the outcome.”

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Posted 4 years ago

“Beautiful jewellery items ordered as always. You can't beat this range for special occasions and Bridal Jewellery. 10+ out of 10. Highly recommended.”

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Posted 4 years ago

“The earrings are good quality and lovely and shiny silver. So pretty and subtle to wear everyday.”

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Posted 4 years ago

“Stunning ring!”

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Posted 4 years ago

“I BOUGHT THE NECKLACE AND EARINGS FOR MY DAUGHTER IN LAW FOR HER BIRTHDAY. AND SHE SAID HOW LOVELY THEY ARE.”

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Posted 4 years ago

“Beautiful delicate bracelet I bought for my friends birthday. Fab company to deal with too!”

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Posted 4 years ago

“Lovely earrings good quality”

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Posted 4 years ago

“Very pleased with products, very good quality. But a little disappointed the gifts which I had ordered as presents, didn’t arrive in a box.”

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Posted 4 years ago

“Absolutely stunning!”

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Posted 4 years ago

“Perfect design and amazing quality. Worth every penny!”

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Posted 4 years ago

“I bought a bracelet worn it twice and one of the stones has fallen out”

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Posted 4 years ago

Hi, sorry to hear that your item lost a stone. Please contact our customer service at customerservice@jonrichard.com, they will be happy to provide you a replacement. Thank you, Jon Richard

Posted 4 years ago

“Very quick delivery. Good quality”

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Posted 4 years ago

“The set is so beautiful, I am really pleased & am glad I bought it. The heart on the necklace is quite small (same size at the earrings) but still cute when it’s on.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,523 reviews