Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,354 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tree of Life Bracelet brought for a present absolutely lovely”

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Posted 4 years ago

“Poor quality item, not elasticated enough. Could of bought something of better value for less money. Disappointed.”

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Posted 4 years ago

“Excellent service and products.”

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Posted 4 years ago

“Not received sent 3 emails no response. Rang 4 times no answer would not buy again.”

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Posted 4 years ago

Hi, we are really sorry about this. Please email customerservice@jonrichard.com with your order information and that will look into this. Thank you, Jon Richard

Posted 4 years ago

“Loved my earrings I received honestly stunning pair ❤️”

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Posted 4 years ago

“Bought these to replace a similar order which I didn't receive from TKmaxx. Thought the earings were gorgeous but after receiving the item, I noticed that the stones on both blue sets aren't smooth. They feel and look rough. Slightly disappointed as I thought it's a reputable brand the quality would be great.”

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Posted 4 years ago

“Wrong product sent, so missed out on gift for a friend, i am really disappointed, i was sold a product that was out of stock, so took my money then expected me to go through hassle of returning the product I didn't want. no compensation offered. In the end I kept the product which will sit in a cupboard doing nothing:( a waste of my time and money.”

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Posted 4 years ago

“I've purchased a few items from this brand and I've been very happy with all of them.”

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Posted 4 years ago

“Huge choice of luxury jewellery. Great value. Delivered quickly and we'll packaged.”

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Posted 4 years ago

“Welly experience sucked if you guys and lady's can not find this item for me. So besides that 3veryrhing I'd and a-okay.”

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Posted 4 years ago

“Very pleased with my purchase.”

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Posted 4 years ago

“Sadly I have had to return my bridal hair accessory due to gems missing, very disappointing :(”

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Posted 4 years ago

Hi, sorry to hear that your item was damaged. Please contact our customer service at customerservice@jonrichard.com, they will be happy to provide you a replacement. Thank you, Jon Richard

Posted 4 years ago

“Very happy with products also didn’t arrive on time so was kindly refunded delivery! Will defo be ordering a few bits again”

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Posted 4 years ago

“Lovely purchase”

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Posted 4 years ago

“Love my purchase of two necklace.”

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Posted 4 years ago

“I've loved every piece of jewellery I've ever had from them.. Customer services fab too sorted out a problem immediately!!.. Cant fault the service I have received.... 💘love💘 JonRichard.com.💘”

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Posted 4 years ago

“The sizes of the earrings portrayed on the website is different from what I received. I will never buy from you again”

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Posted 4 years ago

“Prices are good, quality is not the best I'm afraid this item I bought was very disappointing in fact it broke very easily.”

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Posted 4 years ago

“Amazing value. Beautiful earrings. Look so expensive. Purchased 2 pairs now. Both as gifts and thinking of getting them for myself too”

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Posted 4 years ago

“I bought some earrings for a ball I'm attending. The website is good and ordering from the lovely selection of designs very easy. My earrings arrived quickly and I'm really pleased. They look far more pricey than they were and the style is perfect for the outfit I'm wearing.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,354 reviews