Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,676 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

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109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely set, neck chain could have been a bit longer but I will survive, maybe make in 16,18,20,22 length to accommodate different sizes, shall be loving it on my captains gala night on my forthcoming cruise.”

Helpful Report

Posted 2 years ago

“They are good quality for the price that the are. These were bought as a bridesmaid gift and bridal set - perfect for the event”

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Posted 2 years ago

“I ordered several items of jewellery one was the waterfall bracelet with crystal dangling bits. It fits around the hand not the wrist and was too big it only comes in one size. Earrings ordered look much smaller when arrived.”

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Posted 2 years ago

“Loved the items but some didn’t have gift boxes. These items are for gifts so was a little disappointed”

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Posted 2 years ago

“I purchased the sparkly ball stud earrings and have purchased these twice before as I keep losing one Unfortunately when these arrived they were much smaller than the previous earrings. They are still lovely though and sparkle nicely”

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Posted 2 years ago

“Very pretty silver necklace - slightly smaller than I had envisaged. Arrived promptly and was kept informed of each stage.”

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Posted 2 years ago

“Very pretty earrings.”

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Posted 2 years ago

“Was pleased with purchase.Quality necklace looks nice on and was a reasonable price.”

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Posted 2 years ago

“Very nice pendant and earrings. I have bought them as a gift for a friend but haven't given them to her yet I am sure she will live them. The jewellery came gift boxed which was lovely thank you. it also arrived quickly should you need a gift in a hurry. all very efficient.”

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Posted 2 years ago

“Items are lovely, quickly delivered. The only snag was that the boxes all broke when opened, so not ideal as a gift. However, for the price they were great value.”

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Posted 2 years ago

“Received my jewellery and the quality is amazing”

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Posted 2 years ago

“Everything is beautiful ,,delivered promptly and good value ,,,however products are very very much smaller than pictures lead you to believe which can disappoint if they are meant for gifts , it may be an idea to include the boxes or packaging rather than charging extra”

Helpful Report

Posted 2 years ago

“The headband I bought was beautiful & just what I wanted for my hair, to wear to a wedding. Sadly, it was broken on arrival but I had no time to return it so I fixed it with some superglue & it's as good as new. I wouldn't let this put me off in future though as it really was pretty.”

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Posted 2 years ago

“The items were lovely - exactly as shown in the pictures and as expected. Good delivery too.”

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Posted 2 years ago

“Good price and swift delivery”

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Posted 2 years ago

“The pearls I Purchased were £16 last July this year £20”

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Posted 2 years ago

“The gift was perfect for my daughter and she loved it.”

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Posted 2 years ago

“Excellent service, delivery etc. however, even tho I measured off their guidelines the item was far smaller than I expected and I had to return it. 🤨”

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Posted 2 years ago

Hi, thank you for your recent review. We're sorry to hear you weren't completely satisfied with your recent purchase. We welcome all feedback from our customers - if you are able to send further details to customerservice@jonrichard.com we will investigate this issue accordingly. Thank you, Jon Richard

Posted 2 years ago

“Quick delivery. V good customer service. Will purchase again and recommend”

Helpful Report

Posted 2 years ago

“The products are awesome only the outer packing or the box doesn't suit the product it's too small and for one jewellery only a ziplock is provided. Unable to keep the jewellery safely .”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here. https://www.jonrichard.com/gifts-c24/gift-box-c170. All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard

Posted 2 years ago

Jon Richard is rated 4.4 based on 5,676 reviews