Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,568 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelet however was disappointed with packaging. It was a gift and I had to purchase additional packaging elsewhere as it only game in a plastic pocket bag. I could not find gift boxes to purchase separately on the website. Think all jewlery should have the option to be gift wrapped.”

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Posted 1 year ago

“Earring looked beautiful”

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Posted 1 year ago

“Website simple to use and delivery was as advised and even arrived on the lower estimate due to paying for express delivery. It was quicker and in some cases cheaper than using other retail outlets that stock Jon Richard products.”

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Posted 1 year ago

“Good selection, good price and quick delivery. Looks really nice, just as advertised”

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Posted 1 year ago

Thank you for shopping with us, we're happy to hear you like the product. Kind regards, Jon Richard

Posted 1 year ago

“I purchased the silver organic twist necklace and matching earrings for a Birthday gift and they were very beautiful. However, just a little disappointed as it came in plastic bags and not a gift box. I did try to email but no reply”

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Posted 1 year ago

“The quality is top notch, so delicate and beautifully crafted. I was so happy with how the product looks. It was packaged so carefully and professionally. I couldn’t be happier with the product and the packaging. It was also priced incredibly reasonably. My only issue was it took a little bit longer than I was expecting to arrive. Other than the delivery time, I have no complaints and will definitely be shopping here again.”

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Posted 1 year ago

“The earrings I bought are beautiful and very reasonably priced. Delivery took a little while but I was notified when they were being delivered. The only downside was the lack of response when enquiring about an issue or a product.”

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Posted 1 year ago

“Was a bit concerned after reading reviews but thankfully came nicely presented in gift box’s and on time and was easy to track delivery through Royal Mail”

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Posted 1 year ago

“Ordered the Jon Richard Silver Pearl and Crystal Vine Pear Drop necklace for myself and my mam for my wedding day. Beautiful necklace and can't wait to wear it but the only thing that let it down was both necklaces arrived in a small plastic bag and by the time it had reached us via post, the necklaces were all tangled and took ages to get out. Considering the price of these, i would of expected them to arrive in a box at least or something a bit nicer than a plastic bag so it wouldn't get damaged. Was a bit disappointed in this.”

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Posted 1 year ago

“Really nice bag”

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Posted 2 years ago

“Lovely bracelet but too small. Please make in 2 sizes for those of us with larger wrists. I am sure I would not be alone in this ides?”

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Posted 2 years ago

“Great value for money. Ordered two bracelets and they were quite decent overall. However, one of them did not have its pearl so it was a bit disappointing… also, they did not arrive in the nice boxes as it was on the photo but just in a plastic see through wrapper … so not great if you are buying them for a present (as I did!).”

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Posted 2 years ago

“Purchased a silver bangle & earrings. Lovely items, but disappointed to receive them in small polythene bags, would expect a gift box of some kind”

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Posted 2 years ago

“Excellent value, very nice pendant.”

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Posted 2 years ago

“The items I purchased were perfect for what i needed them for. simple and understated.”

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Posted 2 years ago

“Lovely set, neck chain could have been a bit longer but I will survive, maybe make in 16,18,20,22 length to accommodate different sizes, shall be loving it on my captains gala night on my forthcoming cruise.”

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Posted 2 years ago

“They are good quality for the price that the are. These were bought as a bridesmaid gift and bridal set - perfect for the event”

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Posted 2 years ago

“I ordered several items of jewellery one was the waterfall bracelet with crystal dangling bits. It fits around the hand not the wrist and was too big it only comes in one size. Earrings ordered look much smaller when arrived.”

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Posted 2 years ago

“Loved the items but some didn’t have gift boxes. These items are for gifts so was a little disappointed”

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Posted 2 years ago

“I purchased the sparkly ball stud earrings and have purchased these twice before as I keep losing one Unfortunately when these arrived they were much smaller than the previous earrings. They are still lovely though and sparkle nicely”

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Posted 2 years ago

Jon Richard is rated 4.4 based on 5,568 reviews