www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,457 Reviews

84 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,457 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money and a great gift for my wife. Fashionable, good-looking and will go with a wide range of clothes.”

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Posted 1 year ago

“Fast delivery, goods as described, only a pity that without a box”

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Posted 1 year ago

“Lovely jewellery. A couple of items did not match the colour of stones as shown in pics but I guess that's one of the issues with online shopping.”

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Posted 1 year ago

Hi, thank you for your recent review. We have passed these comments on to the relevant team to investigate further. If you are not entirely satisfied with your purchase it can also be returned free of charge for a full refund. Thank you, Jon Richard

Posted 1 year ago

“Nice beautiful jewellery, slightly on the expensive side. The ring was smaller than expexted size, so had to return amd order a bigger size.”

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Posted 1 year ago

“Perfect extender for my swarovski tennis bracelet which broke making the bracelet too short to wear! Amazing price at a third of the price if bought from the retailer. Only bug bear was the £3.50 postage for a £1.20 item but still cheaper than buying from the original retailer so all good!”

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Posted 1 year ago

Hi, thank you for your recent review. We are sorry to learn of the recent issue you experienced with your order. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 1 year ago

“Good quality and an excellent price”

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Posted 1 year ago

“Everyone loves my bracelets. I have had numerous compliments.”

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Posted 1 year ago

“Loved the jewellery but was a bit disappointed with how they were shipped. Admittedly I didn't pay extra for the gift box as they were for myself but I did expect them to come in some sort of box, rather than 2 small plastic bags which meant I had to untangle the necklace when it arrived.”

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Posted 1 year ago

Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here - https://www.jonrichard.com/gifts-c24/gift-box-c170 All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard

Posted 1 year ago

“Gorgeous jewellery, however really disappointed with packaging as this was a gift. For the price I would of expected it in a box or equivalent not a plastic bag.”

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Posted 1 year ago

“Was going to buy this from Very for £25 went to jon richard website and was reduced to £7.50 so bought if from there glad i never paid £25 as its only costume jewellery and not worth the price tag on Very. However it is a lovely bracelet and glad i bought it. It”

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Posted 1 year ago

“My order was delivered on time, loved every piece”

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Posted 1 year ago

“Excellent jewellery at low prices. Have bought some beautiful pieces in the sale❤️”

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Posted 1 year ago

“Delivery was faster than i expected, beautifully packaged so they arrived safely. Lovely earrings, havent worn them yet, saving them for a trip to Paris next month”

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Posted 1 year ago

“Delivery good, ordered small locket, heart pendant and crystal necklace , nice quality and pretty but small sizes. I have bought 3 extensions to lengthen all necklaces.”

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Posted 1 year ago

Hi, thank you for your recent positive review, we are pleased you were happy with your purchase. We endeavour to include all product sizing information within our product page details, if you have any future specific product queries, please contact our customer service team at customerservice@jonrichard.com who will be more than happy to provide you with further information. Thank you.

Posted 1 year ago

“Just want I needed & they are beautiful as a pair! 4* because it is a bit expensive I thought.”

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Posted 1 year ago

Hi, thanks for your recent review, we are pleased you were happy with your recent purchase. If you would like to keep up to date on our exclusive discounts and offers, you can sign up to our email marketing newsletter and/or follow our social media channels for regular updates. Thank you.

Posted 1 year ago

“Good service, quick. Good quality and price”

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Posted 1 year ago

“Bought for daughter in law. She was very pleased with the bracelet. Looks lovely.”

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Posted 1 year ago

“Lovely quality earrings, very sparkly, perfect for special occasions.”

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Posted 1 year ago

“The bracelet set was lovely, however on arrival it was tangled up and took a long time to get it untangled, while this isn't entirely avoidable there was a price tag on the bracelet that had a price at a lower cost to what I was charged. I contacted them and was refunded the difference but I can't really give 5*”

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Posted 1 year ago

“Love them comfy to wear also”

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Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,457 reviews