Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of earrings at such a good price.Quailty is good and exceeded what I expected for the money Delivery was as promised. Would definitely buy fron them again”

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Posted 10 months ago

“Lovely products at sensible prices. Quick delivery too.”

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Posted 10 months ago

“Good selection of products”

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Posted 10 months ago

“Very stylish lovely jewellery... well packaged and quick delivery.”

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Posted 10 months ago

“I mistakenly emailed them instead of another company and they were extremely polite and helpful. Thank you Jon Richard.”

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Posted 10 months ago

“This item has been brought for a birthday present, it is vey beautiful, . I am sure the person receiving it!will love it,”

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Posted 10 months ago

“I love Jon Richard jewellery and hair accessories! They're my go to for bridal and hen party pieces. This is perfect for bridesmaids hair and am now ordering more for the rest of the girls! Really under rated”

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Posted 10 months ago

“Absolutely stunning Jewellery. Emerald cut Earrings, Cubic zirconia earrings. Bracelet, 3 piece jewellery set,Gold beaded hair slides, All perfect & very affordable.”

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Posted 10 months ago

“I was very surprised to see how beautiful the jewellery set was it exceeded my expectations for the price. my daughter absolutely loves her gift. Posted promptly to me. All in all i would definitely recommend JonRichard.”

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Posted 10 months ago

“Absolutely happy with my purchase. I found just what I was looking for. Easy to order and fairly quick delivery”

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Posted 10 months ago

“Really lovely necklace earings and bracelet. Exactly what I was looking for. Delivery very quick . Would definitely recommend.”

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Posted 10 months ago

“Great costume jewellery and great prices!”

Jon Richard 5 star review on 9th February 2025

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Posted 10 months ago

“I had the wrong item sent but eventually everything was sorted and the correct item was posted promptly. Happy with my necklace very nice.”

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Posted 10 months ago

“I ordered my delivery almost 2 weeks ago and my delivery has not come. The customer service is horrible and there has been no progression.”

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Posted 10 months ago

“I just can’t believe how they sent me another bracelet straight away ,mine broke ,they replaced it ASAP. I just can’t believe it , you get the Chinese ,arguing over £2 ..my lovely bracelet £72 ..thank you very much , your so kind ,I’ll definitely be ordering more , thank you …. I just thought we be arguing for weeks etc ,with it being £72 …thank you very much , im very happy with the outcome ..20 out 10 ..💛💜🩵”

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Posted 10 months ago

“Love the earrings. Happy that Jon Richard still offers clip on earrings.”

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Posted 10 months ago

“absolutely atrocious customer service. From ignored emails, to not sending my item to me on time, to cancelling my order completely without an apology or explanation. Doesn't even deserve 1 star”

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Posted 10 months ago

“I am pleased with my puchase, as my future daughter-in-law chose it, to wear on her wedding day, and she is delighted with the matching necklace, bangel and ear-rings now having received them.”

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Posted 10 months ago

“Value for money,”

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Posted 10 months ago

“Lovely items”

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Posted 10 months ago

Jon Richard is rated 4.4 based on 5,501 reviews