Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,106 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got 3 rings and all were lovely and well made. Unfortunately, I had to return 2 as they didn't fit and didn't have a big size which was a shame as loved the emerald green colour.”

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Posted 1 year ago

“Good quality product, good value for money. But sadly, not the right size for my watch”

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Posted 1 year ago

Hi there, Huge apologies your item was not the correct size. Please reach out to our customer service team at customerservice@jonrichard.com who will happily look into this for you. Kind regards, Jon Richard

Posted 1 year ago

“I am very pleased with all the purchases I have from yourself”

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Posted 1 year ago

“Love my jewellery have purchased a few item and alway happy.”

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Posted 1 year ago

“I used it, and i really love it,”

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Posted 1 year ago

“The necklaces I bought (in the sale) are lovely. I had one personalised and wasn't sure my request had worked, but a quick message to customer services was soon answered and I was reassured that this was in hand. The items were delivered quickly and I like the fact that packaging is secure without being too much, the parcel fitted through the letterbox.”

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Posted 1 year ago

“Bought a necklace,earrings and bracelet from the mood range for a wedding,delighted with the colours and quality they will go perfectly with my dress 😊”

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Posted 1 year ago

“My mother, in her eighties, likes larger pearl earrings and I found exactly what I wanted with jon richard.com. They arrived promptly and really excellent.”

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Posted 1 year ago

“Never received this item. I was sent an email to say I was being refunded with no explanation to say why the item I had ordered was not being delivered. Will not order again as not good service.”

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Posted 1 year ago

“My order was delivered to the wrong address by Royal Mail; the Customer Service team issued an immediate replacement; excellent service! Both earrings are fabulous-one is bought as a present and I am sure that the birthday girl will love them!”

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Posted 1 year ago

“Thanks Very good experience”

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Posted 1 year ago

“Very pleased with the order.”

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Posted 1 year ago

“Good communication, quick delivery, well packaged items.”

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Posted 1 year ago

“Very good quality and great service.”

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Posted 1 year ago

“Price and size and colours Perfect.”

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Posted 1 year ago

“Chain was knotted when it arrived”

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Posted 1 year ago

Hi there, Huge apologies your item was received with a knot in it. Please reach out to our customer service team at customeservice@jonrichard.com who will happily rectify this for you. Kind regards, Jon Richard

Posted 1 year ago

“Great value and quick delivery nice presentation 👍”

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Posted 1 year ago

“I bought a brooch in the shape of a Christmas Tree as a present for a friend. It is absolutely lovely! The quality is excellent.”

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Posted 1 year ago

“They are good quality for the price that the are. These were bought as a bridesmaid gift and bridal set - perfect for the event”

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Posted 1 year ago

“I purchased some earring and necklace sets for my 4 bridesmaids and a heart shaped set for myself, when they arrived I was so pleased with how stunning they were. They were so elegant and can be dressed for any occasion. Thanks so much.”

Jon Richard 5 star review on 26th October 2023

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,106 reviews