Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,288 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and fast service”

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Posted 1 year ago

“Very pleased with quickness of delivery.Quality of earrings was excellent.Just what I wanted for a wedding.”

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Posted 1 year ago

“lovely website cheaper than others but have very good quality!!”

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Posted 1 year ago

“I was a bit let down as these earrings for were my civil wedding ceremony and as soon as I put them on, they broke. They were the clip ons, but that's still unaceptable.”

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Posted 1 year ago

“Delighted with the purchase excellent customer service”

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Posted 1 year ago

“Absolutely loved the bracelet I bought for my daughter, good value, and quick delivery”

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Posted 1 year ago

“I ordered some pearls, but they never arrived. I had no emails or communication Very disappointed”

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Posted 1 year ago

“A lovely pale pink shade, I am very pleased with this lovely pearl necklace. It was also very reasonably priced. Thank you.”

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Posted 1 year ago

“Item nicely packaged reasonably priced but very disappointed at size. Much smaller than I thought. Thought about returning but it was a gift for a friend abroad.”

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Posted 1 year ago

“Nothing less than beautiful was a gift for my friend n she loved it! X”

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Posted 1 year ago

“Satisfied customer. Competitive prices and great quality stuff.”

Jon Richard 5 star review on 19th February 2024

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Posted 1 year ago

“Very happy with Jewellery!”

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Posted 1 year ago

“I recently ordered a bracelet and a ring in the sale and am delighted with my purchases. I used to buy Jon Richard jewellery when it was in Debenhams.”

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Posted 1 year ago

“First time I've ordered anything from this website. Ordered a lovely earring, necklace and bracelet set for my mum. When it came it was very secure in the packaging and I was very impressed with the quality”

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Posted 1 year ago

“First time I ordered from you online and everything ran smoothly and I was informed regularly with updates of despatch and delivery dates.....Will use you again”

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Posted 1 year ago

“Wonderful jewelry Easy to use website So many choices I was dazzled Great prices Delivery quick and as promised Delighted with my selections I will definitely buy again”

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Posted 1 year ago

“Lovely necklace and earing set. Prompt delivery and kept informed from the order to the despatch and delivery”

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Posted 1 year ago

“The jewellery itself was lovely and reasonably priced but I left a question on their contact form asking which jewellery box (jewellery didn't come with one so I had to purchase one separately) would best fit my item as it was a gift, and no one bothered getting back to me.”

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Posted 1 year ago

“Excellent bargains, beautiful jewelery.”

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Posted 1 year ago

“I purchase 2 silver bracelets which I was extremely pleased with when they arrived. I’ve had Jon Richard jewellery previous to this & love their products. Great value for money & always look really nice when wearing.”

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,288 reviews