Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wore these for my daughters wedding and they looked fantastic. Comfortable to wear and no irritation.”

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Posted 1 year ago

“Amazing customer service. I ordered my jewellery ..it’s arrived within days even after I selected standard delivery.”

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Posted 1 year ago

“Both silver bracelets are beautiful. Well made to a high quality and I’m delighted with both”

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Posted 1 year ago

“Good quality affordable jewellery. I have bought lots of small items and always been happy with the quality. However with my most recent purchase the green velvet boxes for both the earrings and necklace were broken which is a shame as they were meant for gifts. Only reason I’ve dropped a star.”

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Posted 1 year ago

“Ordered 2 sets of back lace, bracelet and earings. Both sets well packaged and in nice presentation boxes. Pleased with purchase.”

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Posted 1 year ago

“Lovely earrings at a great price. The solid silver ones are nice and chunky and the gold plated ones great quality. Only issue is fastenings a little fiddly and I hope they last. Easy to order and quick and reliable delivery”

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Posted 1 year ago

“Very fast and efficient service”

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Posted 1 year ago

“Excellent service. Very happy.”

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Posted 1 year ago

“Lovely bracelet, very disappointed with how it was presented. No box tiny plastic bag !”

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Posted 1 year ago

“Quick service and value for money”

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Posted 1 year ago

“Excellent service. Kept informed throughout. Great product.”

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Posted 1 year ago

“Just absolutely gorgeous Would definitely buy again”

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Posted 1 year ago

“Good quick service and well presented”

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Posted 1 year ago

“Bought some sterling silver heart hoop earrings to take on holiday. I tried them on for the first time and one broke. A waste of £28 …too flimsy . Will be sending back once home from the trip”

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Posted 1 year ago

“I bought a bracelet last week, absolutely beautiful. I'm so pleased with it, it wasn't expensive but everyone says how lovely it is and expensive it looks , l find Jon Rchards jewellery excellent and it comes highly recommend.”

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Posted 1 year ago

“No issues from ordering to delivery. Beautiful jewellery, will definitely buy again.”

Jon Richard 5 star review on 13th August 2024

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Posted 1 year ago

“A beautiful jewellery set exactly like the image. Amazing value. Compliments my outfit for my daughters wedding. Thank you!”

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Posted 1 year ago

“I had the best experience with Jon Richard. The initial items I received were beautiful, however one of my necklaces were missing from the order. I contacted customer services my email who came straight back to me and had it posted to me that day. Excellent quality, excellent customer service and would highly recommend ordering from them.”

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Posted 1 year ago

“Very pleased with my purchase. Very pretty and very good value”

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Posted 1 year ago

“Not great”

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,501 reviews